Business Details
Expert Insurance Loss Assessors in London
Established in 1842, BSN (London) has built an enduring reputation as a leading specialist in high-value and complex insurance claims for corporate and private clients across the United Kingdom. Our expertise spans business, property, and construction losses arising from fire, water, subsidence, burglary, business interruption, and other perils. Led by Steven Newman, who brings over 35 years of claims experience, we provide balanced, pragmatic advice to navigate the challenges of loss and damage. Our team understands the intricacies of insurance policies and the strategies employed by loss adjusters, enabling us to negotiate settlements on equal terms.We operate under a contingency fee model, ensuring our success aligns with yours, and are authorised by the Financial Conduct Authority, with Professional Indemnity Insurance for added assurance. Our ethos combines compassionate support with rigorous advocacy, delivering positive outcomes from negative situations through attentive service and skilled representation.
Services
Complex Claims
Commercial Claims
Property Claims
Insurance Broker Support
Fire Damage
Water Damage
Subsidence Claims
Burglary Claims
Business Interruption
Building Movement
Highlights and features
- We offer over 35 years of expertise in complex insurance claims.
- We operate on a contingency fee basis with no upfront costs.
- We are regulated by the Financial Conduct Authority for your protection.
- We maintain constructive relationships with major loss adjusters.
- We provide free initial consultations with no obligation.
Associations and certifications
- Financial Conduct Authority
Services
Complex Insurance Claims
We specialise in high-value and complex insurance claims for corporate and private clients, addressing losses from fire, water, subsidence, burglary, and business interruption. Our expertise ensures equitable settlements through strategic negotiation, balancing the scales against insurers. With over 175 years of combined experience, we deliver tailored solutions aligned with client needs.
Commercial Claims
Our commercial claims service supports businesses facing property or operational losses, ensuring adequate coverage and fair compensation. We handle disputes over policy conditions, underinsurance, and third-party liabilities, leveraging our knowledge of insurer practices to secure optimal outcomes. Transparent communication keeps clients informed throughout the process.
Property Claims
We assist property owners with claims for damage caused by fire, water, subsidence, or structural issues. Our team coordinates repairs, challenges undervalued settlements, and ensures compliance with policy terms. Compassionate yet pragmatic advice helps clients navigate the emotional and logistical challenges of property loss.
Insurance Broker Support
We partner with insurance brokers to enhance claim outcomes for their clients, providing expert guidance on policy interpretation and loss quantification. Our collaborative approach streamlines negotiations, reduces broker workloads, and ensures clients receive the full benefits of their coverage without conflict of interest.
Contingency Fee Representation
Our contingency fee model aligns our success with client outcomes, eliminating upfront costs. Fees are calculated as a percentage of the settlement achieved, ensuring we prioritise maximum recovery. This approach reflects our confidence in delivering results and commitment to accessible, risk-free representation.
People
Steven Newman
Director
Steven Newman leads BSN with over 35 years of experience in insurance claims, specialising in complex cases involving property, business, and construction losses. His pragmatic approach balances client needs with insurer strategies, ensuring fair settlements. He champions persistence, transparency, and skilled advocacy in every case.
Questions
What types of insurance claims do you handle?
We specialise in high-value and complex claims for fire, water, subsidence, burglary, business interruption, and construction-related losses, serving both corporate and private clients.
How are your fees structured?
Fees are typically charged on a contingency basis—a percentage of the settlement achieved. Some cases may involve time charges or a hybrid model, with all costs subject to VAT.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority, ensuring compliance with industry standards and client protection.
Do you offer free initial consultations?
Yes, we provide free, no-obligation consultations to assess your claim’s merits and outline potential strategies for success.
How do you differ from insurance company loss adjusters?
We act solely in your interest, countering insurer strategies to minimise payouts. Our expertise balances the scales, ensuring fair treatment and maximising your settlement.
