Business Details
18 Years
experience
Award-Winning Pet Care Services in Cheddar, Somerset
Established in 2008 by animal welfare specialist Becca Wilson, Friends for Pets has grown from a local Somerset enterprise to a respected franchised network across the South West. Our founder's academic background in Animal Science, combined with hands-on experience in international animal health projects, laid the foundation for our ethical approach to pet care. Recognising the challenges of scaling quality service, we transitioned to a franchise model that maintains rigorous standards through locally managed teams.Each franchisee undergoes thorough vetting to ensure alignment with our core values of animal welfare and client trust. Our insured, DBS-checked pet carers deliver personalised care through home visits, dog walking, and boarding services, supported by comprehensive training and operational systems. With multiple industry awards and a commitment to continuous improvement, we combine professional excellence with genuine passion for animals, serving as a benchmark for quality pet care services across the UK.
Services
Dog Walking
Pet Sitting
Doggy Day Care
Pet Boarding
Home Visits
Details
- Year established: 2008
Highlights and features
- 15+ years of specialist pet care experience since 2008
- Franchised model ensures local expertise with national standards
- All pet carers DBS checked and fully insured
- Free initial home visit to match pets with suitable carers
- Award-winning service recognised by multiple industry accolades
What people say
Reliable and trustworthy
Professional and caring
Excellent communication
Flexible at short notice
Animals clearly loved
Services
Dog Walking
Professional dog walking services tailored to individual needs. Our experienced carers provide regular exercise routines that promote physical health and mental stimulation. Each walk includes personalised attention to ensure your dog receives appropriate socialisation and activity levels matched to their temperament and fitness requirements.
Pet Sitting
In-home pet care services maintaining familiar routines for your animals. Our carers visit your property to feed, exercise, and interact with pets, providing continuity of care while owners are away. This service includes home security checks and additional pet-related tasks as required.
Doggy Day Care
Structured daytime care in professional carers' homes. Pets enjoy social interaction with other animals in controlled environments, with monitored play sessions and rest periods. Our day care includes feeding schedules, exercise routines, and regular updates for pet owners throughout the day.
Pet Boarding
Home-based boarding services offering comfortable accommodation for pets. Our carers provide 24/7 supervision in domestic settings, maintaining individualised care routines. This service includes personal attention, appropriate exercise, and regular communication with owners during extended stays.
Home Visits
Scheduled visits to maintain pet wellbeing during owner absence. Our carers perform essential care tasks including feeding, medication administration, and basic grooming. This service also includes property checks and maintaining daily routines to reduce pet anxiety.
People
Becca Wilson
Founder
Animal science specialist with MSc in Animal Behaviour & Welfare. Established Friends for Pets in 2008 after academic and practical experience in international animal health projects. Developed franchising model to maintain service quality during expansion.
Lucy
Multi-unit Franchise Owner
Former solicitor who transitioned to pet care industry in 2017. Successfully manages multiple territories while maintaining high service standards. Recognised with industry awards for customer service excellence within 12 months of operation.
Questions
What areas do you cover for pet care services?
We operate across the South West including Somerset, Bristol, Bath, Cardiff, and Newport. Our franchised model allows localised service delivery while maintaining consistent national standards.
How do you ensure quality pet care?
All our carers undergo rigorous selection, DBS checks, and comprehensive training. Our franchising standards require ongoing professional development while maintaining strict animal welfare protocols across all locations.
What happens during the initial home visit?
The home visit allows you to meet potential carers, discuss pet requirements, and complete necessary paperwork. This free service ensures compatibility between pets, owners, and selected carers before confirming bookings.
Are your pet carers insured and qualified?
All our franchisees and carers maintain professional insurance coverage. They complete our proprietary training programme covering animal handling, first aid, and service protocols to ensure consistent quality across the network.
How do you handle last-minute booking requests?
Our flexible system prioritises regular carer assignments but accommodates urgent requests through local team coordination. We maintain contingency plans to ensure reliable service even with short notice requirements.
What communication can I expect during pet care?
Daily updates through written diaries or digital messages keep owners informed. Our carers provide regular photo/video documentation and maintain open communication channels for any additional information requirements.
