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White Light has been the go-to solution for production services for over five decades. Established in 1971, we have built a reputation for providing excellent technical solutions for a wide range of markets, including theatre, corporate events, broadcast, concert touring, leisure, education, and trade. Our core values of industry knowledge, customer service, and high technical standards have earned us the trust of professionals in the entertainment sector. We have a proven track record of delivering the right solutions for any project, be it a small gathering or a large-scale arena tour. We take pride in our ability to stay up-to-date with the latest advancements in technology, and we continuously invest in our team's knowledge and skills to ensure our clients receive the best possible service.
Expertise: What We Specialise In
White Light offers a range of services encompassing lighting, audio, video, and rigging solutions. Our expertise spans across multiple markets, including Theatre, Corporate Events, Broadcast, Concert Touring, Leisure, Education, and Trade. We have a team of experienced professionals who work tirelessly to ensure each project is delivered to the highest standard. We provide consultation, design, installation, and maintenance services for all our solutions. We ensure that each project will achieve its full potential and we work closely with our clients to meet and exceed their expectations.
Team: Work for Us
At White Light, we have a team of over 250 dedicated and dynamic individuals who are committed to providing excellent customer service. We are always on the lookout for talented and passionate individuals to join us. We believe in recruiting the most talented people, regardless of their background, and providing them with the right development opportunities. We have a diverse team with different cultures, experiences, and perspectives at the heart of our operations.
Markets: Working with You
We are the complete production solution specialist operating in various markets, including Theatre, Corporate Events, Broadcast, Concert Touring, Leisure, Education, and Trade. We provide technical solutions for a wide range of projects, from conferences to concerts, and from product launches to trade shows. Our expertise spans across various markets, and we are confident that we can deliver the right solutions for your project.
Our Team: Always Here to Answer Your Questions
Our team is always available to answer any questions you may have. We have a dedicated support team who is knowledgeable and experienced in all aspects of our services. We provide a personalised service that meets your needs and requirements. We understand that each project is unique, and we work closely with you to ensure that the right solutions are delivered.
Positive Experiences
The reviews highlight the excellent customer service and professionalism of White Light Ltd. Many customers have had positive experiences with the company, citing their state-of-the-art technology, fantastic demo capabilities, and excellent communication and delivery. The company's ability to provide top-notch equipment and consumables, as well as their commitment to customer service, has earned them a reputation as one of the best in the industry.
Technical Capabilities
White Light Ltd boasts state-of-the-art VR/XR smart Stage technology, which has impressed many customers. Their equipment, including lighting and audio, has been praised for its quality and effectiveness. The company's staff is knowledgeable and creative, going above and beyond to ensure events are successful.
Customer Service
The company's customer service has been exceptional, with many customers praising the friendly, efficient, and knowledgeable staff. Some customers have had to deal with minor issues, but the team has been responsive and helpful in resolving these problems. The online store has also been praised for being easy to navigate and visually appealing.
Challenges
One customer, Matthew Dunford, had a negative experience with the sales department, citing poor communication and lack of resolution to a problem that persisted for several months. He describes the experience as "hands down the worst customer service I have ever received from a company".
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