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Established in 1992, Homelink Property Management has been providing expert property management services in Narberth, the heart of Pembrokeshire, for over three decades. As the longest-serving independent Letting Agents in the county, we take great pride in managing over 300 residential properties throughout South-West Wales. Our mission is to combine integrity with experience and expertise, offering a professional and personalised service to both landlords and tenants.
Our Services
At Homelink Property Management, we offer a wide range of services tailored to meet the unique needs of our clients. Our services include:
- No-obligation Valuations: If you're unsure how much rent you can get for your property, our team of experts can provide a market valuation using our access to market data. We'll show you what similar properties in the area are renting for and give you our professional opinion on the rent for your property.
- Full Property Management: We offer a comprehensive property management service, taking care of everything from marketing your property to collecting rent, coordinating maintenance, and managing tenant relationships.
- Tenant Finding Service: If you prefer to manage your property yourself, we can help you find reliable and trustworthy tenants.
- Full Property Maintenance Service: Our team of maintenance professionals can handle all aspects of property maintenance, from routine repairs to major renovations.
- Legal Tenancy Agreements: We ensure that all of our tenancy agreements are legally binding and comply with the latest regulations.
Our Commitment to Landlords
As landlords ourselves, we understand the challenges and responsibilities that come with property ownership. That's why we strive to deliver excellent service at reasonable prices. We work closely with our landlords to understand their unique needs and goals, and we're always available to provide advice and support.
Testimonials
Don't just take our word for it - here's what some of our clients have to say about their experience with Homelink Property Management:
*"I became a tenant with Homelink, just before Covid. What a time to be alive! Homelink were very helpful with all my questions before, during and after moving in. John Shaw helped me with difficult circumstances and was very efficient and kept me well updated throughout."* - John Shaw
*"My wife Debbie and I have owned a number of properties in Pembrokeshire for nearly 20 years. We have used the services of Homelink to manage our properties and have always found them to be professional, knowledgeable and courteous. We would highly recommend them to anyone considering using their services."* - Justin Ward
*"I recently met with Ben to discuss investing in the local area. I found Ben to be very informative on the local property market, the legal aspects and the practicalities of property management."* - Brian Linehan
Meet Up with a Property Professional
If you're thinking of becoming a landlord, we invite you to meet up with one of our property professionals to discuss your plans. We offer a rental valuation service to help you determine how much rent you can get for your property, and we're always happy to answer any questions you may have.
Homelink Property Management Reviews Summary
This summary is based on a collection of reviews from various tenants and landlords who have had experiences with Homelink Property Management.
Positive Experiences
Many tenants and landlords have had positive experiences with Homelink Property Management. For instance, Christopher Davies, who has been dealing with the company for many years, appreciates the good service, especially during recent changes in legislation affecting lettings. Gareth Williams highly recommends Homelink Property Management, praising Ben for his expert handling of the written statement and occupation contract at short notice. Rhos Lew had a good experience overall, appreciating Maria and the maintenance team's responsiveness to issues. John Shaw, Lisa Hire, Sarah Gibbon, and Paul Watson also had positive experiences with Homelink, praising their professionalism, efficiency, and helpfulness.
Negative Experiences
However, not all experiences have been positive. Sheila Betts and her daughter had nightmares with the agency, facing problems with bond returns and dealing with the Narberth branch. Alex Jones had a terrible experience with the same branch, finding them unhelpful and difficult to deal with. Trofin Gheorghe had issues with unprofessionalism, ignored problems, and unfair charges for wear and tear. Stacey Etherington faced numerous problems, including a leaky roof, unhelpful staff, and delays in repairs.
Overall Impression
While there are several positive reviews praising Homelink Property Management for their professionalism and helpfulness, there are also several negative experiences highlighting unprofessionalism, delays, and unfair charges. This suggests that the company may have inconsistencies in their service, which could be addressed to improve overall customer satisfaction.
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