Moston Lane Appliances is a family-run business with a passion for providing exceptional customer service and access to high-quality electrical appliances throughout the local community. We believe in empowering our customers to make informed decisions when purchasing appliances, offering guidance and comparisons to ensure they find the perfect fit for their needs and budgets.
1. Appliance Sales
We offer a diverse selection of leading brands and models of appliances across various categories, including:
- Laundry: Washing machines, tumble dryers, washer-dryers, integrated washer dryers
- Refrigeration: Fridges, freezers, American-style refrigerators, fridge-freezers
- Cooking: Cookers, ovens, microwaves, hobs
- Floorcare: Upright and cordless vacuum cleaners
- Small Appliances: Kettles, toasters, mixers, food processors, hand mixers
- TV & Entertainment: Smart TVs, non-smart TVs, soundbars, Blu-ray players, DVD players
2. Delivery & Support
We understand the importance of convenient delivery and reliable support. We offer:
- Free local delivery on orders over 50
- Delivery throughout the local area
- Installation and after-sales support
- Free expert advice on appliance selection and maintenance
3. Whirlpool Washing Machine Recall
We are committed to ensuring the safety and wellbeing of our customers. We actively participate in the Whirlpool washing machine recall and can advise you on the recall process if you own a potentially affected machine.
4. Privacy & Security
The privacy and security of our customers' information is of utmost importance to us. We hold all data securely and only use it for the purpose of processing your order and providing you with the best possible customer service.
Customer Feedback Summary
The reviews of Moston Lane Appliances are overwhelmingly positive, with customers praising the excellent customer service, fast response times, and professional installation of appliances. The company's staff is described as friendly, helpful, and efficient, with many customers expressing satisfaction with their overall experience. The company's integrity is also highlighted, as they recommend claiming under manufacturer's warranty when applicable.
Positive Feedback
Customers are extremely happy with the service provided by Moston Lane Appliances, citing fast response times, professional installation, and excellent customer service. Staff are described as friendly, helpful, and efficient, with the company demonstrating integrity by recommending warranty claims when applicable.
Negative Feedback
There is minimal negative feedback, with one customer expressing concern about the appearance of their cabinet door after installation. However, this issue seems to be an isolated incident and does not detract from the overall positive feedback received by the company.
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