At Shepshed Ford, we are proud to be a family-run business with a long history of providing exceptional customer service and a wide range of quality vehicles. Our mission is to provide our customers with the best possible experience, from the moment they step into our showroom to the moment they drive away in their new vehicle.
Our Services
We offer a wide range of services to cater to our customers' needs, including:
Sales
Our skilled sales team is dedicated to helping you find the perfect vehicle for your needs. With a vast selection of new and used cars, vans, and commercial vehicles, you're sure to find the perfect match. Our team is knowledgeable and friendly, ensuring a relaxed and enjoyable shopping experience.
Service and MOT
Our state-of-the-art service center is equipped to service and maintain a wide range of vehicles, including Ford, Peugeot, and other popular brands. Our expert technicians are trained to the highest standards, ensuring that your vehicle receives the best possible care. We also offer MOT testing and repairs to ensure your vehicle is safe and roadworthy.
Accident Repairs
We understand that accidents can happen, and our experienced team is here to help. Our accident repair center is equipped to repair and refurbish vehicles to their pre-accident condition, ensuring your vehicle is restored to its former glory.
Parts and Accessories
Our parts and accessories department is stocked with a wide range of genuine and aftermarket parts, ensuring you have everything you need to keep your vehicle running smoothly. Our knowledgeable team is always happy to help you find the right part for your vehicle.
Ford Direct Services
As an authorized Ford dealer, we offer a range of Ford Direct services, including finance and insurance options, which provide our customers with the best possible deals on their vehicle purchases.
History
Shepshed Ford has been a beloved fixture in the community for many years, with a rich history of providing outstanding customer service and exceptional vehicles. We take pride in our heritage and are committed to continuing to serve our customers with the highest level of quality and professionalism.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. Our friendly team is always happy to assist you.
Dealership Experience
The majority of reviewers have had a positive experience at Shepshed Ford, citing excellent service, helpful sales staff, and a smooth purchasing process. Many have praised the dealership's ability to diagnose and repair faults, with some even stating that they were able to undertake the work at a fraction of the cost quoted by other dealerships.
Issues with Warranty Claims
However, one reviewer had a negative experience with the dealership, citing that they were not willing to recognize and address a fault that developed within the warranty period.
Sales Staff
Several reviewers have praised individual sales staff members, such as Wayne and Jim, for their exceptional service, helpfulness, and ability to make the purchasing process easy and stress-free.
Vehicle Purchasing
Many reviewers have stated that they were happy with their vehicle purchase, citing that the vehicles were in good condition, and that the dealership had gone above and beyond to ensure that any issues were addressed before handover.
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