Your car, our passion - trusted repairs, guaranteed satisfaction
Nestled in the picturesque landscape of Cornwall, KJ Rule & Son Auto Body Repairs stands as a beacon of expertise in vehicle restoration and accident management. Founded in 1977, our family-run business has established itself as a trusted partner for motorists across the region.
Our Vision and Values
Our unwavering vision is to deliver exceptional service and restore vehicles to their pre-accident glory. We prioritize quality, efficiency, and customer satisfaction in all our endeavors. With a team of certified technicians and a deep-rooted commitment to excellence, we are driven by a profound desire to exceed expectations.
Our Services
Our comprehensive suite of services encompasses the entire spectrum of vehicle repair, modification, and maintenance. Whether your car has sustained minor cosmetic damages or suffered catastrophic structural damage, our skilled technicians can handle it all.
Some of our services include
- Accident Repairs: Manufacturer-approved repairs, ensuring your vehicle's safety and structural integrity.
- Vehicle Modification: Alloy refurbishment, four-wheel alignment, and air conditioning services to enhance your vehicle's performance and aesthetics.
- Routine Maintenance: Comprehensive inspections and repairs to keep your vehicle running smoothly and efficiently.
Our Expertise and Affiliations
We are proud to be a BSI Kitemark-certified repair center, approved by leading brands such as Mercedes Benz, Audi, Volkswagen, and Volvo. Our affiliations and accreditations are a testament to our commitment to the highest standards of repair and customer satisfaction.
Our Team
At KJ Rule & Son, we have a team of highly qualified and experienced technicians who are passionate about vehicles and driven by a desire to deliver exceptional results. Our technicians undergo regular manufacturer-approved training to stay ahead of industry advancements and deliver the most innovative and effective repairs.
Summary of Customer Reviews for K J Rule & Son
Customer Service
The majority of customers praised the staff for their friendly, professional, and helpful service. Many appreciated the effort made to keep them informed throughout the repair process. Special mentions were made for staff members such as Kizzy, Simon, and Tom, who were particularly helpful and provided excellent customer service.
Quality of Work
Customers were highly impressed with the quality of work provided by K J Rule & Son. Many commented on the excellent finish, perfect colour match, and the fact that the repairs were often "invisible" and of factory standard. The bodywork, painting, and electrical repairs were specifically highlighted as being of exceptional quality.
Communication and Reliability
Customers appreciated the prompt communication and reliability of the staff. Many mentioned that the staff kept them well-informed about the progress of their repairs and that the work was completed within the agreed timeframe.
Negative Comments
However, there were a few negative comments. Some customers felt that the service had deteriorated in recent times, with prices becoming too expensive. One customer was disappointed with the damage to their back seat during the repair process, despite the high-quality work carried out on the vehicle itself.
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