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At Empress Fencing, we're a family-run business with a passion for providing high-quality timber products and exceptional customer service. Established in 1996, we've built a reputation for excellence in the industry, supplying trade, domestic, commercial, and agricultural customers with a wide range of timber products.
Our Commitment to You
We understand that quality and value for money are essential to our customers. That's why we make it our business to offer you both. From choosing your products and ordering, to delivery and beyond, we're here to help and offer our expertise. As a family business, we love what we do, and we're committed to providing a warm welcome and sound product knowledge to ensure you get the best possible experience.
Our Environmentally Friendly Approach
We believe strongly in using good quality timber from reliable sources. We ensure our timbers are from managed forests, and we're dedicated to reducing our environmental impact wherever possible.
Our Product Range
We offer a vast range of timber products, including:
- Traditional Fence Panels & Trellis
- Decorative Fence Panels & Trellis
- Durapost
- Traditional Garden Gates
- Decorative Garden Gates
- Driveway Gates
- Timber Types
- Gate Fittings
- Sheds and Cabins
- Garden Furniture
- Timber Decking
- Wholesale Fuel
- Logs, Kindling, and other Fireplace Accessories
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, quality products, and environmentally friendly approach. Take a look at what some of our happy customers have to say:
- "Great service all the way from choosing our products and ordering, to delivery and beyond. We're a family business who love what we do."
- "We believe strongly in using good quality timber from reliable sources. We ensure our timbers are from managed forests."
- "We're a leading manufacturer and supplier of timber and timber products."
Positive Comments
There were many positive comments about the quality of products, friendly and knowledgeable staff, and excellent customer service. Customers appreciated the made-to-measure products, helpful advice, and the willingness to go above and beyond to meet their needs.
Negative Comments
Some customers were disappointed with the quality of certain products, particularly the wood which was not seasoned and had high moisture content. There were also issues with price increases and failure to honour quoted prices.
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