Transforming outdoor spaces, one stone at a time
At Natural Stone and Porcelain, we pride ourselves on being one of the leading suppliers of high-quality natural stone and porcelain products in the UK. With years of experience in the industry, we have built a reputation for providing exceptional customer service, expert advice, and a wide range of products that cater to different tastes and preferences.
Our Services
We offer a comprehensive range of services, including supply and installation of natural stone and porcelain products, design consultation, and project management. Our team of experts will work closely with you to understand your requirements and provide tailored solutions that meet your specific needs. Whether you're looking to renovate your outdoor space, create a stunning patio, or simply upgrade your home's exterior, we have the expertise and resources to bring your vision to life.
Our Products
Our product range includes premium sandstone, porcelain, clay pavers, and composite decking, among others. We take pride in sourcing our materials from reputable suppliers and manufacturers, ensuring that every product that leaves our warehouse meets the highest standards of quality and durability. From natural stone paving to porcelain tiles, we have a vast range of products that cater to different styles, budgets, and requirements.
Our Mission
At Natural Stone and Porcelain, our mission is to provide our customers with exceptional products, expert advice, and unparalleled customer service. We strive to build long-lasting relationships with our clients, and we're committed to helping you create the outdoor space of your dreams.
Our Values
We value quality, innovation, and sustainability. We believe in providing products that not only meet but exceed our customers' expectations. We're committed to reducing our environmental footprint and promoting sustainable practices throughout our operations.
Customer Reviews Summary
Staff and Service
The staff at the company have received mixed reviews. On the positive side, many reviewers praised the staff for being friendly, efficient, and polite. Some reviewers mentioned that the staff were helpful and quick to assist with loading and unloading.
Product and Availability
One reviewer was unhappy with the company's product availability, stating that they waited 6 weeks for a sample that still hadn't arrived. This reviewer felt misled by the company's promises regarding delivery times.
Pricing and Billing
One reviewer was unhappy with the company's billing practices, stating that they were charged over 2 for a 9-minute phone call.
Facilities and Accessibility
The company's yard has been praised for its large size and ease of access, making it easy for customers to navigate and turn around.
Overall Experience
Many reviewers had a positive experience at the company, praising the staff, facilities, and overall efficiency.
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