Transforming spaces, creating happy homes and businesses
We are a DVLA registered, family run business, and have been collecting and scrapping unwanted cars for over 30 years. The company started in Bilston with one scrap yard and five employees. Over the years, we have expanded to cover the entire West Midlands area, and now operate with a team of many dedicated professionals and fifteen recovery vehicles. Our vehicle recovery specialists are trained to the highest degree of DVLA requirements, ensuring that every vehicle is removed and scrapped safely and in an environmentally friendly manner.
Our Services
At Scrap Car Collection UK, we offer a comprehensive and reliable scrap car collection service. We understand the importance of providing fast response times and the best possible price for your scrap car, and our team is dedicated to ensuring customer satisfaction. As a "green and eco-friendly" company, we ensure that every part of the vehicle is recycled, and we have the least impact on the environment. We are proud to offer a quick, simple, and easy process, and our friendly, professional, and expert team is always ready to assist you.
ELV Legislation
To ensure that you are scrapping your end of life vehicle correctly, it is important to choose a company that offers treatment facilities. At Scrap Car Collection UK, we are proud to hold an ELV license (EAWML40301), which confirms that we dispose of vehicles correctly. We are committed to providing transparency and accountability in our practices, and we are happy to provide our waste transfer license number to ensure that you have peace of mind.
Areas We Cover for Free Collection
We offer free collection in the following areas: Aldridge, Birmingham, Bridgenorth, Brierley Hill, Bromsgrove, Cannock, Dudley, Halesowen, Kidderminster, Kingswinford, Lichfield, Redditch, Sandwell, Smethwick, Solihull, Stafford, Stourbridge, Stourport, Sutton Coldfield, Tipton, Walsall, Wednesbury, West Bromwich, Willenhall, Wolverhampton, Wombourne, and Worcester.
Contact Us
If you would like to scrap your car for the best possible price, and with the assurance that it will be disposed of correctly, please do not hesitate to contact us. You can call us on 0844 809 4951 during business hours, or on 07951 856 441 out of hours. Alternatively, you can fill in our easy online form and we will get back to you as soon as possible. We look forward to assisting you with all of your scrap car needs.
Overall Experience
The reviews for Cars.co.uk show a mixed bag of experiences, with both positive and negative comments. The company's collection process is a major focus of the reviews, with some customers praising the efficient and courteous service, while others were left frustrated and annoyed.
Communication and Collection
Some reviewers appreciated the way the company kept them informed about the collection process, with one customer saying they received regular updates and the driver phoned to confirm the ETA. Others, however, felt ignored or left in the dark, with one customer waiting for over an hour without receiving any updates.
Customer Service
Some customers were particularly pleased with the customer service they received, citing friendly and professional staff. However, others experienced rude and confrontational staff, with one customer even using strong language to describe their negative experience.
Payment and Collection Process
Most reviewers were satisfied with the payment and collection process, with some receiving instant payment after the car was collected. However, one customer was not paid until much later, citing issues with their payment method.
Negative Comments
The negative comments highlight issues with poor communication, delays, and abusive staff. One customer felt spoken down to and was left feeling annoyed and shocked by the service. Another customer had to wait for over an hour without receiving an update, only to be told the collection was cancelled at the last minute.
Positive Comments
The positive comments, on the other hand, praise the company's efficient and courteous service, with some customers receiving excellent communication and payment in a timely manner.
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