Building Excellence, One Project at a Time
At Trinity Carpets Ltd., we take pride in being a local family-run business, established in 1984, with a commitment to providing quality, affordable flooring solutions to our customers. With two large retail showroom-warehouses based in Cannock and Dudley in the West Midlands, we offer a wide range of products and services to cater to all your flooring needs.
Our Services
Our experienced staff have a vast knowledge of the products we offer, and we work on a non-commission basis, ensuring that you can browse our stores in a relaxed atmosphere without feeling pressured by sales staff. We offer one-to-one store appointments, allowing you to receive unbiased expert help at a time and date that suits you. Alternatively, walk-ins are always welcome.
We specialize in carpets, but also offer a wide range of other flooring options, including vinyls, laminates, LVT products such as Karndean and Moduleo, along with commercial ranges and even artificial grass. Our stores also feature a large selection of beds, mattresses, and headboards in stock at very competitive prices.
Our Commitment to You
At Trinity Carpets Ltd., we are dedicated to providing exceptional customer service, ensuring that you receive the best possible experience from start to finish. We offer free measuring, estimating, and free delivery on all orders within 20 miles of either store. We also provide a disposal service for your existing items, if required.
Our Values
As a family-run business, we value our customers and strive to build long-term relationships based on trust, honesty, and integrity. We believe in providing quality products at affordable prices, backed by our commitment to exceptional customer service.
Our History
Since our establishment in 1984, we have grown to become a leading flooring retailer in the West Midlands, with a reputation for excellence and customer satisfaction. Our experienced staff, combined with our extensive product range, make us the ideal choice for all your flooring needs.
Fantastic Customer Reviews for Trinity Carpets
Trinity Carpets has received an overwhelming number of positive reviews from satisfied customers. The company's professionalism, helpful staff, and high-quality carpets have made them a favorite among customers.
Customer Satisfaction
Customers have praised the company for their fantastic service, brilliant staff, and the quick installation of their carpets. They have also appreciated the staff's knowledge and advice on choosing the right carpet for their needs. The quality of the carpets has been consistently praised, with customers noting that the carpets have been fitted perfectly and look great.
Efficient Installation
The installation process has been described as quick and efficient, with some customers having their carpets fitted within just a few days of placing their order. The fitters have been commended for their professionalism and meticulous work, ensuring that the carpets are installed to a high standard.
Friendly and Knowledgeable Staff
The staff at Trinity Carpets have been consistently praised for their friendliness and knowledge. Customers have appreciated their help in choosing the right carpet and their advice on installation. The staff's professionalism and courtesy have made the shopping experience enjoyable for customers.
High-Quality Products
The quality of the carpets sold by Trinity Carpets has been consistently praised by customers. They have appreciated the range of choices available and the high standard of the products. The company's commitment to quality has made them a trusted choice for customers looking for new carpets.
Negative Comments
Unfortunately, there have been a few negative comments about the company. One customer had an issue with the fitting of their vinyl flooring, which was resolved by the company's customer service team. However, the customer had to fight to get the issue resolved and was not happy with the initial response from one of the staff members.
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