Transform Your Home with Excellence
Here at Excelsior Windows & Conservatories, we take pride in being one of the leading specialists in Double and Triple Glazing solutions in Cambridgeshire. Our commitment to providing high-quality Windows, Doors, Conservatories, and Orangeries has earned us a reputation for excellence in the region. With over 20 years of experience, our family-run business has built a loyal customer base, and we continue to strive for excellence in every aspect of our work.
Our Products and Services
We offer a vast range of Windows, Doors, Conservatories, and Orangeries, all designed to provide our customers with the highest levels of energy efficiency, security, and style. Our 'Choices' range of Windows includes UPVC, Aluminium, and Timber options, all of which are designed to meet the unique needs of our customers. Our Doors range includes UPVC, Aluminium, and Timber options, as well as Solidor and Residor composite doors, which are renowned for their exceptional quality and durability.
In addition to our Windows and Doors, we also offer a range of Conservatory and Orangery options, all designed to provide our customers with extra space and value to their homes. Our 'Warm Roof' Tiled Conservatory Roofs are a popular choice for those looking to upgrade their existing conservatory, and our expert team can guide you through the entire process from design to installation.
Design and Installation
At Excelsior Windows & Conservatories, we understand the importance of a smooth and stress-free installation process. That's why we use only highly trained and experienced fitters, who take pride in their work and ensure that every installation is completed to the highest standards. Our expert team will work closely with you to design and install your chosen products, ensuring that every aspect of the process is tailored to your unique needs and requirements.
Customer Care
Here at Excelsior Windows & Conservatories, we believe that customer care is paramount. That's why we focus on providing exceptional service, before, during, and after the installation. Our repeat and recommended orders are a testament to our commitment to quality products and customer service, and we strive to build long-lasting relationships with our customers.
Energy Savings Calculator
We also offer an Energy Savings Calculator, which allows you to calculate the possible savings you could make by switching to 'Choices' Windows. This innovative tool provides a quick and easy way to see the benefits of our energy-efficient products, and our expert team can guide you through the process of upgrading your existing Windows and Doors.
Overview
There are mixed reviews about the service provided by the company, ranging from excellent service and communication to frustrating experiences and financial loss due to errors in measurement and installation.
Positive Reviews
- Great service from start to finish with professional fitters and good communication.
- Excellent service and thank you.
Negative Reviews
- Incorrect door measurement leading to a significant financial loss and additional repair work.
- Poorly installed windows causing wind, sound, and smell issues, requiring multiple follow-ups and adjustments.
- Cracks and splits in window frames, with eventual replacement after persistent chasing.
- Substandard silicone work and trim installation.
- Scratches on new engineered wood floor and damage to a movie poster.
- Lack of communication and missed deadlines.
- Difficulty in getting issues resolved, including obtaining FENSA certificates.
- Failure to respond to customer calls and messages, with eventual resolution after persistent follow-up.
Be the first to review Excelsior Windows & Conservatories.
Write a Review
