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A Family-Run Business Delivering Quality Appliance Repairs and Spares in Chelmsford
Essex Domestic Spares stands out as a reliable and trusted partner for all your domestic appliance repair and spare parts needs. Based in Chelmsford, our family-run business has been serving the community for over 30 years, earning a reputation for professionalism, expertise, and personalized customer service.
Our Expertise
We boast a team of highly skilled and certified engineers who can handle a diverse range of appliance repairs, covering:
- Washing Machines: From minor leaks to complex electronic issues, our technicians can diagnose and fix all types of washing machines.
- Vacuum Cleaners: We are adept at troubleshooting and repairing both vacuum cleaners and their parts, ensuring peak performance for cleanliness.
- Dishwashers: Our experienced technicians can restore your dishwasher to its original efficiency, eliminating the inconvenience of handwashing.
- Cookers and Ovens: We can diagnose and repair various issues with ovens and hobs, ensuring consistent heating and cooking performance.
Beyond Repairs
In addition to expert repairs, we also offer a comprehensive selection of genuine and reliable spare parts for a wide array of appliances. Our vast inventory allows us to quickly fix most issues without unnecessary delays.
Our Commitment
Customer satisfaction is our top priority. We strive to deliver:
- Friendly and personalized service: Our team treats every customer with respect and offers clear and concise explanations throughout the repair process.
- Accurate diagnoses: We thoroughly diagnose the issue with your appliance before recommending the most effective and affordable repair or replacement solution.
- Competitive pricing: We offer competitive rates and provide transparent billing to ensure complete transparency.
Choose Essex Domestic Spares for
- Reliable and experienced appliance repairs
- Wide range of genuine spare parts
- Personalized and friendly customer service
- Competitive pricing and transparent billing
- Convenient location in Chelmsford
Contact us today and let us restore your appliances to their optimal performance!
Overall Experience
The reviews of Essex Domestic Spares (EDS) indicate a mix of positive and negative experiences. While some customers have praised the company's friendly and helpful staff, prompt service, and reasonable prices, others have expressed frustration with issues such as poor communication, lack of organization, and inconsistent pricing.
Positive Aspects
- Friendly and helpful staff, including Linda and her son, who run the business
- Prompt and efficient service, with same-day or next-day repairs and delivery of parts
- Reasonable prices and value for money
- Wide range of parts and appliances available in-store
- Good communication and follow-up from staff
Negative Aspects
- Poor communication and organization, leading to delayed or missed appointments
- Inconsistent pricing, with some customers being charged more than quoted
- Lack of reliability and accountability, with some engineers not showing up or not following through on promises
- Limited availability of certain parts, leading to disappointment and frustration
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