Your health, your care, our priority
Welcome to Eyemouth Medical Practice, your local healthcare provider in Eyemouth and surrounding areas. We are a team of dedicated and experienced professionals committed to delivering high-quality, patient-centered care to our community.
Who We Are
Eyemouth Medical Practice boasts a talented team of GPs, nurses, healthcare assistants, and administrative staff. We are united in our dedication to providing compassionate, efficient healthcare services to patients of all ages.
Our Services
We offer a comprehensive range of services covering all aspects of primary care, including:
- General consultations: Manage a variety of medical conditions, provide treatment and referrals.
- Preventative care: Vaccinations, screenings, health checks, and lifestyle guidance.
- Chronic disease management: Support and care for patients with long-term conditions like diabetes, asthma, and heart disease.
- Child health: Routine childcare, vaccinations, and management of childhood illnesses.
- Mental health support: Consultation and treatment for mental health concerns.
Our Commitment
We believe in establishing strong patient relationships and providing personalized care. We take the time to listen to your concerns, provide clear explanations, and work with you to develop a treatment plan that meets your specific needs.
What Sets Us Apart
Our team is not just highly skilled and experienced, but also approachable and compassionate. We are dedicated to creating a welcoming and comfortable environment where patients feel respected and heard. We understand that healthcare is not just about treating physical ailments, but also about supporting patients' emotional and mental well-being.
Get in Touch
For further information about our services, please explore our website or contact us directly by phone or email. We look forward to serving you and becoming your trusted healthcare partner.
Communication Issues
Many patients have expressed disappointment with the communication at the practice. Angela Thomas-Brown's review highlights a lack of introduction and conversation from the doctor, and she was made to feel like she was only there for a minute. Similarly, Barry Galloway was left waiting on the phone for over an hour before being told his symptoms didn't warrant a visit and should be referred to 111 instead.
Patient Experience
Emily Rennie, Gary Wilson, D. Mil, and The Hygge Club all had positive experiences with the practice, praising the physiotherapists and doctors for their care and attention. Emily Rennie singled out the physiotherapist for being outstanding, and D. Mil was impressed with the receptionist's efforts to get them seen quickly.
System Issues
There are concerns about the lack of a cancellation list, which means that appointments are simply freed up for the next caller, leaving patients who are told to call back the next day with long wait times. Meg Merry also noted that it's difficult to get through in the morning to arrange an appointment, but praised the actual support once patients are seen.
Complaints
Anna Gruchal's review highlights a frustrating experience with test results, while Lesley Edwards' review details her partner's struggles to get hormone injections, with some incidents involving rude staff.
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