Delivering excellence in timber and panel products
A Rich History and Diverse Product Range
Established in 1942, Timbmet has grown to become one of the leading suppliers of timber, panel products, and composites in the UK. With over 75 years of experience, we understand the unique needs of each project and consistently strive to provide exceptional quality and outstanding service.
Sustainability at the Core
From responsibly sourcing timber to offering FSC-certified products, environmental sustainability lies at the heart of everything we do. We actively research and offer new, sustainable species and products to meet the evolving needs of our customers.
Unparalleled Expertise and Product Range
With a comprehensive range of timber, engineered timber panels, laminates, doors, flooring composites, and more, Timbmet caters to diverse requirements across various projects. Our dedicated team continuously researches and sources the highest quality products, ensuring you have access to the best materials available.
Manufacturing Capabilities and Nationwide Delivery
Our two strategically located manufacturing sites and three distribution hubs across the UK allow us to efficiently supply customers across the nation. We offer a complete nationwide delivery service for all of our products, ensuring smooth and timely project completion.
Passion for Innovation and Partnership
Timbmet proudly associates itself with leading brands such as Abodo, Wisa, Blankfort by Sefina, Urufor, Florian, Kronospan, Losan, Finsa, and Composite Prime. These partnerships enable us to offer innovative products and solutions to meet the diverse needs of our clients.
Continuous Improvement and Customer Focus
We are committed to continuous improvement and customer satisfaction. Our team is responsive and dedicated to providing exceptional customer service, quality products, and reliable delivery. We actively seek feedback and implement it to enhance your experience with Timbmet.
Customer Experience
- Positive Feedback: Customers appreciate the friendly staff, helpfulness of the sales team, and the overall efficiency of the service.
- Negative Feedback: There are complaints about the security staff's behavior and communication style, as well as frustration with delayed responses to inquiries.
Efficiency and Service
- Efficient Service: Customers have reported quick service and efficient tipping processes.
- Delayed Response: There have been instances of delayed responses to customer inquiries, leading to dissatisfaction.
Recommendations and Improvement Areas
- Improve Customer Service Training: Providing better communication skills training for security staff to enhance customer experience.
- Improve Response Time: Ensure timely responses to customer inquiries to avoid losing potential customers.
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