Our Story
Abington Pharmacy Ltd. has been serving the local community since 1969. Our family-run business is committed to providing a value-added service to our customers, whether through the dispensing of their prescription medications or general healthcare advice. Over the years, we have continued to evolve and adapt to the changing needs of our patients, remaining true to our core values of excellence, integrity, and compassion.
Our Services
We offer a wide range of services designed to meet the unique needs of our patients. These services include private consultations with our knowledgeable pharmacy team, health screenings, and health and lifestyle medicine check-ups. We also provide additional services such as repeat prescription ordering and collection from local surgeries, delivery, and travel health advice.
Private Consultations
We have a dedicated consultation room where patients can discuss their health concerns with a member of our pharmacy team in a private and confidential setting. Our pharmacists and trained staff are always happy to offer advice and support, providing a personalized and comprehensive approach to patient care.
Health Screening and Medicine Check-Ups
Our health screening and medicine check-up services are designed to help patients maintain good health and prevent potential health issues. Our trained staff will work closely with you to identify any potential health concerns and provide personalized advice and support to achieve your health goals.
Repeat Prescription Ordering and Collection
We understand that managing repeat prescriptions can be time-consuming and inconvenient. That's why we offer a convenient repeat prescription ordering and collection service. Simply provide us with your repeat medication list and telephone number, and we will take care of the rest.
Additional Services
In addition to our core services, we also offer a range of additional services, including delivery and travel health advice. Whether you're going on vacation or need assistance with managing your health, we're here to support you every step of the way.
Opening Hours
Our pharmacy is open Monday to Friday from 8:00 am to 6:30 pm and Saturday from 9:00 am to 2:00 pm. We are closed on Sundays.
Contact Us
If you have any questions or concerns, please don't hesitate to contact us. We're located at 51F Beech Avenue, Northampton NN3 2JG, and you can reach us by phone at 01604 720010 or by email at info@abingtonpharmacy.co.uk.
Overall Experience
The majority of customers have had a poor experience with this pharmacy, citing issues with waited times, staff competence, and rude behavior.
Staff and Service
The staff have been criticized for their incompetence, rudeness, and lack of organization. Some customers have mentioned specific staff members who were helpful, such as David, but others have reported negative experiences with staff members, including rudeness and attitude problems.
Waiting Times and Prescriptions
Waiting times for prescriptions have been a major issue, with some customers waiting up to 30 minutes for a single item. Some customers have also reported that prescriptions are not packed on time, or that items are missing or unavailable.
Organization and Leadership
Customers have criticized the pharmacy's organization and leadership, stating that there is no direction or sense of purpose, and that staff members are often found chatting while customers wait to be served.
Positive Experiences
A few customers have reported positive experiences with the pharmacy, citing helpful staff, efficient service, and empathetic behavior.
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