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Total Looks is a renowned beauty salon located in the heart of Harpenden, dedicated to providing exceptional beauty treatments and services to our valued clients. With over 38 years of experience in the industry, we have established a reputation for excellence, and our commitment to delivering unparalleled service has earned us a loyal client base.
Our Philosophy
At Total Looks, we believe that beauty is not just about looking good, but also about feeling confident and comfortable in your own skin. Our team of highly skilled therapists are dedicated to providing a warm and welcoming environment, where our clients can relax and unwind, while enjoying a wide range of treatments tailored to their specific needs. We take pride in using only the highest quality products and the latest technology available in the beauty industry, ensuring that our clients receive the best possible results from their treatments.
Our Services
We offer a comprehensive range of beauty treatments, including manicures, pedicures, brows and lashes, hair removal, LED non-surgical treatments, tanning, makeup, massage, and facials, among others. Our expert therapists are trained to provide personalized consultations and tailored treatments to address specific skin concerns, ensuring that our clients achieve the desired results. We also offer a retail range of premium products, carefully selected to complement our treatments and enhance our clients' at-home beauty regimes.
Our Commitment
At Total Looks, we are passionate about delivering exceptional service, outstanding results, and a memorable experience for our clients. We continually invest in the latest technology, training, and products to stay ahead of the curve, ensuring that our clients receive the best possible service. Our commitment to excellence has earned us a loyal client base, and we look forward to welcoming you to our salon.
Overall Experience
The majority of customers have had a positive experience at Total Looks, with many praising the friendly and welcoming atmosphere, professional and efficient service, and high-quality treatments.
Positive Feedback
- Many customers have praised the friendly and welcoming staff, stating that they feel like they are visiting friends.
- The salon's attention to detail, efficiency, and professionalism have been highlighted as strengths.
- The quality of the treatments, including HD brows, eyelash tint, massages, manicures, and pedicures, has been praised by many customers.
Negative Feedback
- A few customers have experienced issues with gel pedicures, including poor application and gels coming off within a short period of time.
- One customer had a poor experience with a pedicure, requiring it to be redone at a different salon.
- One customer had an issue with a voucher, stating that it was not clear that it had expired.
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