At First Facility Management, we believe in the strength and value of local service backed by the power of our integral resource. With a seasoned team of professionals and a wealth of experience, we provide comprehensive and reliable facilities management solutions to meet the unique needs of commercial clients.
What We Do
Our diverse services encompass a wide range of areas, ensuring comprehensive building management across various aspects of your business operations. We specialize in:
Fire Safety and Security
- Fire Risk Assessments and Method Statements
- Fire Training and Emergency Response Planning
- Fire Alarm and Sprinkler System Installation & Maintenance
- Security System Installation and Monitoring
- Access Control and CCTV Implementation
Health & Safety Compliance
- DSE Assessments and Noise & Vibration Analysis
- Health & Safety Awareness Training
- Emergency First Aid at Work & First Aid Requalification
- Asbestos Risk Assessments and Management
Building & Technical Services
- Building Inspections and Maintenance
- Electrical Services and PAT Testing
- HVAC and Plumbing Maintenance
- Pest Control Services
- Emergency Lighting Installation and Repair
Additional Capabilities
- Design, installation, and maintenance of security and fire systems
- Utility Brokering Services
- Property Maintenance and Refurbishment
- Architecture and Project Management
Our Approach
We understand that every business is different, which is why we take a tailored approach to meet your specific needs. Our team works closely with you to understand your unique requirements and develop a customized plan that aligns with your organizational goals. We are committed to providing transparent communication and regular updates throughout the process, ensuring your complete satisfaction.
Our Values
At First Facility Management, we uphold the following values:
- Integrity: We conduct our business with honesty and transparency.
- Professionalism: We are dedicated to delivering exceptional customer service and technical expertise.
- Innovation: We embrace new technology and best practices to enhance our services.
- Sustainability: We are committed to environmental responsibility and energy efficiency.
Summary of Customer Reviews for FFM Services
FFM Services have received overwhelmingly positive feedback from their customers, with several clients expressing their satisfaction with the company's services. Most customers have highlighted the excellent customer service, timely completion of work, and the company's reliability in handling various tasks.
Customer Satisfaction
Terese Scott, Graham Naylor, Andy Burridge, Mark Wycherley, Sarah Jane Walker, and Zoe Hoff have all rated FFM Services with 5 stars. They praised the company for their professionalism, prompt response, and the quality of work. The customers appreciated the reliability of FFM Services and their ability to handle different tasks efficiently.
Positive Feedback Highlights
- Terese Scott praised the company for their excellent customer service and after-sales service.
- Graham Naylor appreciated their commitment to completing work on time and in budget.
- Andy Burridge highlighted their professionalism and delight to deal with.
- Mark Wycherley valued their preventive maintenance services and responsiveness in emergency situations.
- Sarah Jane Walker commended their trustworthiness and caring attitude towards their service and clients.
- Zoe Hoff appreciated their helpfulness and fast service.
Negative Feedback
However, Gary Alcorn expressed dissatisfaction with the company's communication, stating that they failed to respond to several messages and an email. He rated the service with 1 star and advised against using FFM Services.
Negative Feedback Highlights
- Gary Alcorn criticized the company for their lack of communication and failure to respond to messages and emails.
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