Business Details
Your Trusted Partner for Property Sales and Lettings
Hancock Residential Sales & Lettings has been a trusted family-run business serving Leicestershire and Rutland for over four decades. Established in Melton Mowbray by Anthony Hancock, the company has been led by Chris Whittaker and Emma Hardman since 2008. Our team prioritises proactive communication, transparency, and personalised support to ensure seamless property transactions. Affiliated with Propertymark and ARLA, we adhere to rigorous standards through the Client Money Protection Scheme and the Property Ombudsman.Our services extend beyond sales and lettings to include mortgage advice via sister company Oaktree Mortgages, energy performance certificates, and legal partnerships, offering a holistic approach to property needs. With directors who are landlords themselves, we combine firsthand experience with regulatory expertise to deliver tailored solutions for first-time buyers, investors, and tenants.
Services
Property Sales
Property Lettings
Property Management
Mortgage Advice
Valuation Services
Highlights and features
- We have over 40 years of experience in Leicestershire's property market.
- Our proactive communication ensures clients stay informed at every stage.
- Sister company Oaktree Mortgages provides independent mortgage advice.
- Affiliated with Propertymark and ARLA for regulatory excellence.
- Directors are landlords with firsthand lettings expertise.
Associations and certifications
- Propertymark
- ARLA
- Client Money Protection Scheme
- Property Ombudsman
What people say
Outstanding service
Professional and courteous
Excellent Property Management
Prompt and friendly
Highly recommend
Services
Property Sales
We specialise in residential property sales, offering expert valuations, marketing strategies, and transaction management. Our team ensures transparent communication from listing to completion, catering to first-time sellers and experienced investors. With a focus on local market knowledge, we maximise property exposure to secure optimal sale prices.
Property Lettings
Our lettings service connects landlords with vetted tenants, managing property listings, viewings, and legal compliance. We provide ongoing support for rental agreements, maintenance, and payment processing. Landlords benefit from regular updates and proactive issue resolution, ensuring hassle-free property management.
Property Management
We offer comprehensive property management, including tenant vetting, rent collection, and maintenance coordination. Our proactive approach ensures properties remain well-maintained and compliant with regulations. Landlords receive timely financial reports and dedicated support for tenant inquiries or emergencies.
Mortgage Advice
Through sister company Oaktree Mortgages, we provide independent mortgage advice tailored to buyers, sellers, and investors. Our advisers compare market options to secure competitive rates, supporting clients with remortgaging, buy-to-let financing, and first-time buyer schemes.
Valuation Services
Accurate property valuations are conducted by experienced professionals to determine market value for sales or lettings. We use local market data and comparable sales to provide realistic pricing guidance, ensuring properties attract potential buyers or tenants efficiently.
People
Chris Whittaker
Director
With over 30 years in finance and property, Chris leads with expertise in mortgages and lettings. He co-founded Oaktree Mortgages and ensures regulatory compliance across Hancocks' services.
Emma Hardman
Director
Emma brings hands-on property management experience, overseeing client relations and operational efficiency. Her focus on tenant-landlord mediation ensures smooth lettings processes.
Sam
Sales Consultant
Sam specialises in residential sales, known for prompt communication and closing deals swiftly. Clients praise his transparency and dedication to client needs.
Zoe
Lettings Coordinator
Zoe manages tenant applications and property viewings, ensuring thorough vetting and compliance. Her approachability makes her a key contact for landlords and tenants.
Nicola Palm
Mortgage Administrator
Nicola supports Oaktree Mortgages with client appointments and application processing, ensuring seamless mortgage solutions for Hancocks' customers.
Questions
How do I request a property valuation?
Contact us via phone or our website to schedule a free valuation. A specialist will assess your property and provide a market value estimate.
What areas do you cover?
We operate across Leicestershire and Rutland, including Melton Mowbray, Leicester, and surrounding regions.
Do you offer mortgage advice?
Yes, through our sister company Oaktree Mortgages, we provide independent mortgage guidance for buyers and investors.
How are rental properties managed?
We handle tenant vetting, rent collection, maintenance, and compliance, ensuring landlords receive regular updates and minimal disruptions.
What accreditations do you hold?
We are members of Propertymark and ARLA, and affiliated with the Client Money Protection Scheme and Property Ombudsman.
