Creating unforgettable escapes, one home at a time.
Based in Nottingham, East Midlands Drains is a family-run business with over two decades of experience in the drain industry. We specialise in drain unblocking, cleaning, and jetting, serving the domestic, commercial, and industrial sectors in Nottingham and across Nottinghamshire. Our areas of coverage include, but are not limited to, Arnold, Beeston, Breaston, Long Eaton, Nuthall, West Bridgford, Ruddington, and Woodborough.
Our Services: Comprehensive Solutions for All Your Drain Needs
At East Midlands Drains, we take pride in our wealth of knowledge and experience in drain and pipe cleaning. We offer a rapid and highly efficient service in clearing domestic, commercial, and industrial drain systems. Our services include:
- Emergency Callouts: We understand that drain issues can arise at any time. That's why we offer a 24/7 call out emergency service, aiming to reach you within 1 hour. All our work is guaranteed, ensuring your peace of mind.
- Contract Drain Clearance and Maintenance: We provide negotiable rates for contract drain clearance and maintenance services to the commercial, public, and industrial sectors. Our professional drain clearance, surveys, and maintenance services assist in the provision of health & safety requirements for schools, industrial units, landlords, estate agents, pubs, restaurants, and many others.
- Drain Unblocking: We specialise in unblocking drains, sinks, baths, and toilets. Our expertise ensures a swift resolution to your drain blockage issues.
- Drain Cleaning and Jetting: Regular drain cleaning and jetting are essential for maintaining the health of your drainage system. We offer professional drain cleaning services to ensure your drainage system remains in optimal condition.
- CCTV Camera Survey: Our state-of-the-art CCTV cameras allow us to conduct thorough inspections of your drainage system. This enables us to identify and rectify any issues, providing fault finding and ensuring the longevity of your drainage system.
Why Choose East Midlands Drains?
- Experience: With over 20 years of experience in the drains industry, we have the knowledge and expertise to handle all your drain needs.
- Service: We offer a rapid and highly efficient service, ensuring minimal disruption to your home or business.
- Guarantee: All our work is guaranteed, providing you with peace of mind.
- Availability: Our 24/7 call out emergency service ensures we're available when you need us most.
- Professionalism: We provide professional drain clearance, surveys, and maintenance services, assisting in the provision of health & safety requirements.
Contact Us
If you're in need of drain services in Nottingham or across Nottinghamshire, look no further than East Midlands Drains. You can reach us at 01158 545 959 or 07973 188 302. Alternatively, you can email us at enquiries@eastmidlandsdrains.co.uk. Visit our website at www.eastmidlandsdrains.co.uk for more information.
Quality of Work and Customer Service
Reviews highlight inconsistencies in the quality of work and customer service provided by East Midlands Drains. Some reviewers experienced unprofessional behavior, including poor communication, failure to complete jobs, and low-quality work. For instance, Amir Ali's review mentions that the job was not properly completed, and the technician simply pushed a rod down the drain without removing the debris. Similarly, Stephen Radford's review expresses frustration with the technician's absence after making an appointment and not responding to his calls.
Positive Experience
However, some reviewers had positive experiences with the company. Stuart Leask, Paul Genders, James & Enid Ottway, and Steven Farkas all praised the company's efficiency, professionalism, and excellent customer service. They mentioned that the technicians arrived promptly, completed the job quickly, and provided good after-sales service.
Negative Experience
On the other hand, Aaron Jag's review is a stark contrast to the positive experiences mentioned above. He describes the technician as unprofessional, unmotivated, and trying to take advantage of him. Mark Derbyshire's review is also negative, as he reports that the technician failed to show up after making promises.
Conclusion
East Midlands Drains' performance varies greatly depending on the customer and the technician assigned to the job. While some customers had positive experiences, others were left frustrated and disappointed with the company's work and customer service.
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