Your Local Community Pharmacy - "Your health in our hands"
Nestled in the heart of New Inn, New Inn Pharmacy is your local community pharmacy, dedicated to providing quality healthcare services to the people of New Inn, Griffithstown, Sebastopol and Pontypool. We believe in fostering strong relationships with our patients and offer a personalized approach to healthcare.
1. Prescription Services
- Collect and deliver prescriptions from local surgeries throughout the area.
- Online repeat prescription ordering for your convenience.
- Dispense both NHS and private prescriptions.
2. Common Ailments Management
- Access to FREE NHS treatment for common ailments such as colds, flu, urinary tract infections, and more.
- Smoking cessation support program in collaboration with the NHS.
3. Ear Health Management
- Comprehensive ear health checks and treatment of ear infections and excessive ear wax.
- Advanced microsuction technology for safe and effective ear wax removal.
4. Additional Services
- Independent prescribing for various conditions.
- Medication advice and over-the-counter recommendations.
- Private consultation room for confidential discussions.
Our Commitment
At New Inn Pharmacy, we prioritize:
- Patient-centered care: We listen attentively to your concerns and provide personalized solutions.
- Accessibility: Easy online ordering, convenient collection options, and home delivery for your medication.
- Quality: Committed to providing accurate and reliable medication dispensing.
- Community engagement: We actively support local initiatives and prioritize patient well-being.
Experience Quality Healthcare at New Inn Pharmacy!
We are conveniently located at 110 The Highway, New Inn, Pontypool, NP4 0PJ. Feel free to contact us or explore our website for more information about our services and healthcare resources.
Customer Service
The majority of customers have expressed their satisfaction with the service provided by the New Inn Pharmacy, praising the friendly, hardworking, and helpful staff. Many reviewers have mentioned specific staff members, such as Braidie, who are described as calm and collected under pressure, and the pharmacist, who is mentioned as being available for personal chats.
Parking and Facilities
However, several reviewers have mentioned that the parking facilities are not ideal, with some questioning the installation of electric charging points. Some reviewers have also mentioned that the pharmacy could improve its parking situation.
Consistency and Efficiency
The pharmacy's efficient service has also been praised, with many reviewers mentioning that they have been able to receive their prescriptions quickly and with minimal fuss. The text and robot system has been particularly well-received, with one reviewer mentioning that it is a "brilliant idea".
Personal Touch
Some reviewers have mentioned that the pharmacy goes above and beyond to assist with medical assistance and preparation of medicines for the palliative care sector. Others have praised the pharmacy's ability to provide a personal touch, with one reviewer mentioning that the pharmacist is always available for a personal chat.
Disappointment
Unfortunately, one reviewer has expressed disappointment with their experience at the pharmacy, citing a rude attitude and lack of customer-friendly service. This reviewer has given the pharmacy a 1-star rating.
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