At Jonathan David Jewellers, we take pride in being Cardiff's oldest independent jewellery store, with a rich heritage dating back to 1896. Situated in the heart of Cardiff City Centre, our St. Mary Street store combines traditional values with an innovative approach, offering a unique and personal service to our customers.
Our Services
We offer a wide range of services, including bespoke jewellery design, jewellery repairs, watch repairs, and valuations. Our on-site workshop enables us to carry out most repairs in-house, ensuring that your treasured pieces are in safe hands. Our team of expert craftsmen and designers work closely with our customers to create bespoke pieces that are tailored to their individual style and preferences.
Our Heritage
With over 125 years of experience, we have built a reputation for excellence and exceptional customer service. Our commitment to quality, craftsmanship, and attention to detail has earned us a loyal customer base, and we continue to innovate and adapt to the changing needs of our customers.
The Workshop
Our on-site workshop is a testament to our commitment to excellence. Here, our skilled craftsmen and designers work together to create bespoke pieces that are truly unique. From engagement rings to custom-designed jewellery, our team can bring your ideas to life.
Watch Repairs and Servicing
As a prestigious watch repair specialist, we offer a comprehensive service for many of the world's most prestigious brands. Our in-house watchmaker ensures that your timepiece is restored to its former glory, with precision and care.
Jewellery Valuations
Our expert valuers provide comprehensive and accurate valuations for insurance, probate, and estate purposes. With our expertise and knowledge, you can be assured of a professional and reliable service.
Bespoke Jewellery
At Jonathan David Jewellers, we believe that every piece of jewellery tells a story. That's why we offer a bespoke service, allowing you to create a truly unique piece that reflects your individual style and personality. From concept to reality, our team will guide you every step of the way.
Sell Gold
If you're looking to upgrade or sell your unwanted jewellery, we offer a convenient and confidential service. Our experts will provide a fair and accurate valuation, and we'll guide you through the process with ease.
Exceptional Customer Service
The majority of reviewers praised Jonathan David Jewellers for their exceptional customer service, with many commenting on the friendly, knowledgeable, and helpful staff. Several reviewers mentioned that the staff took the time to explain everything in detail, offered honest advice, and made them feel welcome.
Professional and Courteous
Reviewers also praised the jewellers for their professionalism and courteous nature. Many commented on the quick turnaround for repairs, prompt quotes, and excellent communication throughout the process.
Bespoke Designs and Alterations
Several reviewers praised the jewellers for their bespoke design services, with one reviewer commissioning a bespoke engagement ring that exceeded their expectations. Others praised the jewellers for their alterations services, including resizing and cleaning.
Wide Range of Products
Reviewers praised the jewellers for their wide range of products, including traditional jewellery, designer watches, and unique amber collections.
Negative Experiences
Two reviewers had negative experiences, with one reviewer feeling misled by the jewellers' response to their enquiry and another reviewer experiencing poor workmanship on their watch repair.
Reputation and Recommendation
Many reviewers highly recommended Jonathan David Jewellers, praising their professionalism, knowledge, and excellent customer service. Several reviewers mentioned that they would return to the jewellers for future purchases and repairs.
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