Trust Assure to keep you covered
Welcome to Assure, a family business with a gold standard reputation for providing top-notch security solutions to businesses across the UK. With over 20 years of experience in the security industry, we take pride in our expertise in designing and installing customised security systems that meet NSI Gold Fire and Intruder and BAFE-approved standards. At Assure, we understand that every business is unique, and that's why we offer tailored solutions to suit your particular security needs. Our highly trained technicians are dedicated to delivering the highest level of quality and safety in all our services, ensuring that you have peace of mind knowing your business is in safe hands.
Our long-standing relationship with clients is a testament to our commitment to delivering excellent services. We have built a strong reputation for quality and reliability, which is why companies trust us to keep them safe. At Assure, we specialise in providing access systems, fire systems, intruder alarms, CCTV, and integrated bespoke systems. Our team of engineers is on hand 24/7 to provide installation and maintenance services, ensuring that your security systems are always in optimal working condition.
Since we became part of the Arnold Clark Group in 2016, we have been even better equipped to provide commercial and individual customers with the security they need across the UK. Our team of experts is dedicated to providing the highest level of service, and we are committed to ensuring that your business is protected around the clock.
Our Services
At Assure, we offer a range of security services designed to meet the unique needs of your business. Our services include:
- Intruder Alarms: From entry-level alarms and wireless radio alarms to leading-edge integrated systems, we work with you to determine the level of protection you need. Every Assure intruder alarm system is designed to meet NSI Gold and BAFE-approved standards, ensuring that your business is protected to the highest standard.
- CCTV Systems: Assure's CCTV systems are tailored to suit your premises' needs. We offer everything from basic CCTV observation systems to multiple site systems with live remote monitoring, allowing you to detect intruders and pass the information onto your key holder or nominated authority.
- Fire Protection: At Assure, we understand the devastating impact of fire on businesses and lives, which is why we provide fire alarm systems designed to British Standard BS 5839. Our systems can be connected to our Alarm Receiving Centre for remote real-time monitoring from the fire brigade.
- Access Control: Our access control systems keep your staff safe with flexible entry systems that can be configured to fit your premises. Our door entry systems range from vandal-proof video door systems to full secure card entry systems with multiple digital keypads, helping you keep track of everyone who enters or leaves the building.
- Emergency Lighting: When there's a power outage, emergency lighting is crucial in keeping your premises safely lit until it can be rectified. Assure can design bespoke emergency lighting and emergency signage for your premises, or maintain an existing lighting system in compliance with current standards and legislation.
- Service & Maintenance: At Assure, we not only install these systems, but we also service and maintain them too. Our team of experts performs routine check-ups, as well as emergency call-outs, ensuring that your equipment is always in optimal working condition.
Customer Satisfaction and Service Quality
This review section showcases a mix of opinions regarding the company's service quality and customer satisfaction. A common theme is the experience of customer service and professionalism.
Positive Feedback
Author David Williamson rated the company with 4 stars and expressed that he has never had a problem with them. He has been a customer for many years, indicating a high level of satisfaction with the service provided.
Negative Feedback
However, not all experiences were positive. Freya Kay gave a rating of 1 star and criticized the professionalism of the company's sales side. She highlighted that some staff members lack knowledge about the company they work for, leading to a shocking customer service experience.
Additionally, Helen Thewliss also rated the company with 1 star. Although she doesn't know much about the company, she had a negative experience with one of their drivers who parked in a disabled parking bay in a residential area, which she found unacceptable.

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