Reliable Roofers You Can Trust
At Charles Roofing, we pride ourselves on being a reliable and trustworthy roofing company based in Canterbury, Kent. With over 18 years of experience in the industry, our team of skilled roofers has earned a reputation for providing exceptional service and top-class finishes. We cater to both domestic and commercial clients, offering a comprehensive range of roofing services that include new roofs, re-roofs, roof repairs, flat roofing, lead work, and UPVC installations.
Our team is dedicated to delivering exceptional results, and we take great pride in our work. We understand the importance of providing a good old-fashioned service, which is why we ensure that our clients are kept well-informed throughout the entire process. We respect our clients' properties, and our team is committed to leaving your home or business in the same condition as when we started the project.
Our Services
Our team is well-versed in all aspects of roofing, from complete re-roofs to small repairs. We specialize in the installation of new roofs, including slate, clay, and Kent Pegs, as well as flat roofing and lead work. We also offer UPVC roofline installations, fascias, guttering, and soffits.
Our roof repair services are designed to resolve your roofing problems quickly and efficiently. We identify the root cause of the issue and provide a realistic quotation before commencing the repairs. Our pricing is fair and competitive, and we strive to complete repairs on the same day whenever possible.
Our Mission
At Charles Roofing, our mission is to provide exceptional roofing services that exceed our clients' expectations. We are committed to delivering high-quality workmanship, competitive pricing, and exceptional customer service. We believe in building long-term relationships with our clients, and we strive to be the go-to roofing company in Canterbury and the surrounding areas.
Why Choose Us?
With Charles Roofing, you can rest assured that you are in good hands. Our team is fully trained and experienced in all aspects of roofing, and we use only the best materials to ensure that our work lasts for years to come. We are proud of our reputation, and we strive to maintain our high standards with every project we undertake.
Overall Experience
The reviews highlight a predominantly positive experience with Charles Roofing, with customers praising the company's professionalism, timely responses, and high-quality work.
Communication and Responsiveness
Customers appreciated the prompt responses to their queries, with some even receiving visits on Sundays to address their roofing issues. The company's ability to work within the agreed-upon timeframe and budget was also commended.
Work Quality and Attentiveness
Reviewers praised the company's attention to detail, tidiness, and ability to identify and solve problems efficiently. The team's politeness, knowledge, and willingness to provide helpful advice were also notable.
Value for Money
Customers felt that the prices charged were reasonable and fair, with some even mentioning that the value for money was excellent.
Professionalism and Trustworthiness
Reviewers trusted the company to complete their roofing work, citing Anthony's helpfulness and honesty as key factors in this trust.
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