SERVICE. SALES. REPAIRS - Your Trusted Partner in Garden Machinery
Established in 1996, KGM is a leading provider in commercial and domestic garden machinery throughout Hampshire and Dorset. Based in Winchester, we offer a comprehensive range of services to keep your outdoor space functioning at its best.
Our Expertise
From lawnmowers to tractors, we are experts in all aspects of garden machinery. Our highly skilled mechanics have over 20 years of experience in:
- Repair and servicing: All leading garden machinery manufacturers, including Toro, John Deere, Kubota, and Kioti.
- Sales: Offering a diverse selection of new and used garden machinery.
- Parts: Providing a comprehensive parts service, stocking common parts for all major manufacturers.
Areas of Specialization
We assist both commercial and domestic customers in various sectors, including:
- Bowling Clubs
- Contractors
- Cricket Clubs
- Equestrian centres
- Establishments
- Farmers
- Football Clubs
- Golf Courses
- Local Authorities
What Sets Us Apart?
Beyond just fixing and selling equipment, KGM is committed to:
- Providing expertise: We offer in-house and on-field consultations, including free quotations and advice.
- Exceptional service: We prioritize customer satisfaction with a fast turnaround on repairs and comprehensive customer feedback.
- Dedicated team: Our team of skilled mechanics are highly experienced and knowledgeable in all aspects of garden machinery.
Partnering with KGM
By choosing KGM, you get access to:
- Comprehensive expertise and support.
- Quality equipment and parts.
- Reliable service and repairs.
- Competitive pricing and transparent communication.
Customer Feedback Summary
General Positive Feedback
Fast and friendly service, knowledgeable staff, excellent advice, and reasonable prices were the most common positive aspects highlighted by customers.
Customer Reviews
- Steve Savage rated 5 stars, praising the fast service, friendly staff, and overall nice experience.
- Leigh Henderson rated 5 stars, appreciating the excellent service and detailed advice given.
- Matthew Howland rated 5 stars, noting the excellent service, helpful staff, and good advice for his business needs.
- Tango Zulu rated 5 stars, complimenting the sales and repair service for garden equipment and friendly staff.
- Connor Wheeler-Perera rated 5 stars, appreciating the helpful advice, fair prices, and quick resolution of parts issues.
- Matthew Burrough rated 5 stars, highlighting the helpful staff, great service, and reasonable prices over the years.
- Peter Douglas rated 5 stars, praising the company's competence, product knowledge, and range of equipment.
Negative Feedback
One customer, Harrisonrichard, rated 1 star due to poor customer service, stating that the company wanted a fee to look at the chainsaw and inferred it wasn't worth fixing, suggesting buying a new one instead. However, a simple online search revealed that only 3 new clutch springs were needed, which could be changed by following a YouTube guide.
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