Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Commercial Catering Solutions
Established in Swansea in 1993, HB Catering and Refrigeration has built a reputation as a trusted provider of commercial catering and refrigeration solutions across the UK. Our privately-owned business specialises in designing, supplying, installing, and maintaining high-quality equipment tailored to meet the unique needs of commercial kitchens. With over three decades of experience, we serve a diverse clientele including restaurants, hotels, schools, care homes, and public sector organisations, offering both bespoke and standard equipment. Our team of Gas Safe certified engineers and skilled professionals ensures all installations comply with current health and safety legislation, including IEE regulations and British Standards. We pride ourselves on delivering cost-effective, functional solutions that enhance kitchen efficiency while maintaining the highest standards of safety and compliance.Our nationwide service extends from complete kitchen fit-outs to emergency repairs, supported by flexible finance options and comprehensive maintenance contracts. By combining technical expertise with a customer-centric approach, we help businesses keep their catering operations running smoothly year-round. Our commitment to quality is reflected in our specialist fabrication unit, which produces made-to-measure stainless-steel equipment meeting stringent quality control standards. With a proven track record working on projects for renowned clients like Charlotte Church's Retreat and Swansea City FC, we continue to deliver state-of-the-art solutions that combine innovation with reliability.
Services
Equipment Sales
Kitchen Installation
Maintenance Contracts
Bespoke Fabrication
Emergency Repairs
Compliance Services
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of specialist experience in commercial catering equipment
- Our Gas Safe certified engineers ensure full compliance with safety regulations
- Nationwide service covering complete kitchen installations and emergency repairs
- Bespoke fabrication unit producing made-to-measure stainless-steel equipment
- Flexible finance options and comprehensive maintenance contracts available
Associations and certifications
- Gas Safe
What people say
Outstanding service
Great staff
No pressure sales
High standard finish
Sound advice
Services
Commercial Kitchen Installation
Our expert engineers install complete commercial kitchens with precision compliance to manufacturers' guidelines and British Standards. We handle all equipment types from ovens to extraction systems, ensuring safe operation and optimal workflow. With nationwide coverage, we deliver turnkey solutions for new businesses and refurbishment projects.
Equipment Maintenance Contracts
We provide tailored maintenance packages featuring planned servicing to prevent breakdowns and extend equipment lifespan. Our Gas Safe certified technicians perform regular inspections, reducing downtime while maintaining compliance with health and safety regulations. Emergency repair options available for urgent needs.
Bespoke Stainless-Steel Fabrication
Our specialist fabrication unit creates made-to-measure stainless-steel equipment including benches, sink units, and extract canopies. Using premium materials, we produce durable solutions tailored to specific kitchen layouts and operational requirements while meeting strict quality control standards.
Equipment Sales and Finance
We supply leading brand catering equipment with flexible purchase options including outright purchase or finance agreements. Our consultants help select appropriate equipment for your kitchen's needs, offering competitive pricing and fast delivery across the UK mainland.
Compliance and Safety Services
Our qualified engineers ensure full compliance with gas safety, ventilation, and electrical regulations. We provide certification, equipment testing, and maintenance scheduling to meet legal requirements while maintaining safe working environments for staff and customers in commercial kitchens.
People
Jacquie
Managing Director
Leading HB Catering and Refrigeration with over 25 years' experience in commercial kitchen solutions, Jacquie oversees strategic direction while maintaining focus on customer satisfaction and operational excellence across the UK.
Matthew
Project Manager
Managing complex installations nationwide, Matthew coordinates projects from design to completion, ensuring timely delivery of bespoke catering solutions that meet clients' specific requirements and regulatory standards.
Phillip
Design & Sales
With specialist knowledge of commercial kitchen layouts, Phillip provides tailored design solutions and equipment recommendations, balancing functionality with budgetary considerations to optimise kitchen efficiency for clients.
Bob
Catering Engineer
Bob delivers expert installation and maintenance services, holding Gas Safe certification and extensive experience with major catering equipment brands, ensuring reliable operation and compliance with safety regulations.
Gethyn
Commercial Manager
Gethyn oversees business development and client relationships, leveraging deep industry knowledge to expand HB Catering's nationwide presence while maintaining focus on quality service delivery.
Questions
Do you provide services outside Swansea?
Yes, we operate nationwide across the UK, delivering equipment installations, maintenance, and repairs to commercial kitchens in all major cities and regions.
Can you help with urgent equipment breakdowns?
We offer emergency repair services with rapid response times to minimise kitchen downtime, supported by Gas Safe certified engineers available across our service areas.
Do you supply both new and used equipment?
While we specialise in new equipment sales, we can incorporate refurbished items where appropriate to help reduce costs while maintaining quality standards.
What financing options are available?
We offer flexible finance agreements through approved partners, allowing businesses to spread costs while accessing required equipment immediately.
Do you provide compliance documentation?
Yes, our engineers provide all necessary certification for installations, including gas safety records and compliance with electrical regulations as required by law.
Can you design kitchens for specific requirements?
Our in-house design team creates custom layouts tailored to your operational needs, considering workflow efficiency, space optimisation, and regulatory compliance requirements.
