Business Details
37 Years
experience
Mobility Equipment Specialists in Staines-Upon-Thames
EPC Wheelchairs has been providing specialist mobility equipment for disabled individuals for over 30 years. Established in 1989 by Peter Norfolk OBE, we operate as a family-run business based in Staines-Upon-Thames. Our team combines extensive experience with a commitment to sourcing high-quality products at competitive prices. We prioritise delivering expert guidance and exceptional customer service to meet the unique needs of our clients. Our expertise spans wheelchair selection, customisation, and after-sales support, including VAT exemption assistance and funding guidance. We maintain strong relationships with leading manufacturers to ensure access to cutting-edge mobility solutions.Our showroom offers hands-on demonstrations, while our online platform provides convenient access to a comprehensive product range. We adhere to rigorous quality standards and maintain transparent communication throughout the purchasing process. Our dedication to customer satisfaction is reflected in our responsive support and detailed product information resources. With decades of industry experience, we continue to innovate while maintaining our founding principles of integrity and client-focused service.
Services
Wheelchair Sales
Power Add-Ons
Accessories Supply
Measurement Guide
VAT Exemption
Details
- Year established: 1989
Highlights and features
- 30+ years of specialist experience in mobility equipment
- Family-run business with expert product knowledge
- Comprehensive VAT exemption guidance service
- Nationwide delivery with next-day options available
- Personalised wheelchair measurement and specification
What people say
Great service
Excellent products
Fantastic bit of kit
Knowledgeable staff
Quick delivery
Services
Wheelchair Sales
We offer an extensive range of manual and power wheelchairs from leading manufacturers. Our selection includes sports models, lightweight options, and customisable frames to suit diverse mobility requirements. Expert consultants provide detailed product comparisons and specification guidance.
Power Add-Ons
Our power assist solutions transform manual wheelchairs into motorised units. Featuring advanced technologies like the Triride Special and Quickie Empulse systems, these add-ons provide enhanced independence through innovative propulsion assistance and control features.
Accessories Supply
We supply comprehensive wheelchair accessories including cushions, tyres, push handles, and positioning straps. Our inventory covers both standard replacements and specialist components to maintain optimal wheelchair functionality and user comfort.
Measurement Guide
Our detailed measurement service ensures perfect wheelchair fit. We provide comprehensive guidance on seat dimensions, frame angles, and centre of gravity adjustments through illustrated guides and in-person consultations to guarantee proper posture support.
VAT Exemption
We offer expert assistance with VAT exemption claims for eligible customers. Our team provides complete guidance on qualifying criteria, required documentation, and HMRC compliance procedures to ensure accessible pricing for qualifying mobility equipment.
People
Peter Norfolk OBE
Founder
Established EPC Wheelchairs in 1989 with extensive industry experience. Recognised for outstanding contributions to disability equipment provision through an OBE award. Continues to oversee business strategy and quality standards.
Questions
What types of wheelchairs do you offer?
We provide manual, power, sports, and lightweight wheelchairs from leading brands, including Quickie, TiLite, and RGK, with options for various mobility needs and activity levels.
Can I get VAT exemption assistance?
Yes, we offer complete VAT exemption guidance and documentation for qualifying customers, ensuring compliance with HMRC regulations for eligible mobility equipment purchases.
Do you provide wheelchair measurement services?
We offer detailed measurement guides and in-person consultations to ensure perfect wheelchair fit, covering seat dimensions, frame angles, and posture support requirements.
What payment options are available?
We accept major credit/debit cards through secure online transactions. We also accommodate purchase orders from approved funding bodies and organisations supporting disability equipment provision.
How long does delivery take?
In-stock items typically arrive within 2 working days via Royal Mail or DHL. Larger items and wheelchairs ship via next-day courier when ordered before midday.
Can I arrange a product demonstration?
Yes, we offer in-person demonstrations by appointment at our Staines-Upon-Thames showroom, allowing hands-on experience with our full range of mobility solutions.
