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About Us
BrunelOne.com is a trusted printing partner serving businesses and individuals in Bristol and beyond. With over 100 years of collective industry experience, our family-run business delights in delivering exceptional printing solutions, high-quality products, and unparalleled customer service.
Our Expertise
Across our dedicated team, we possess extensive knowledge and passion for all aspects of printing. We offer a comprehensive range of services, encompassing:
Business Card Printing: From elegant premium cards to cost-effective bulk orders, we cater to all business needs.
Marketing Materials: Design and print brochures, flyers, leaflets, promotional materials, and more.
Promotional Products: Create lasting brand impressions with custom-designed mugs, pens, t-shirts, and other merchandise.
Event Materials: Bring your vision to life with roller banners, table talkers, and custom-designed posters.
Stationery & Printing Solutions: Customize letterhead, compliment slips, greeting cards, and other essential stationery items.
Why Choose BrunelOne.com?
- Exceptional Quality: We utilize premium materials and state-of-the-art printing technology for stunning results.
- Fast Turnaround: Enjoy rapid production times on all orders, ensuring you receive your prints when you need them.
- Competitive Pricing: We offer competitive prices without compromising quality or service.
- Seamless Online Ordering: Our intuitive online platform allows for convenient and straightforward ordering.
- Responsive Customer Support: Our dedicated team is available to answer your questions and provide personalized guidance.
Join us on your printing journey and discover the BrunelOne.com difference!
Quality and Customer Service Issues
Brunel One has received mixed reviews, with some customers expressing dissatisfaction with the quality of their products. Adam F. ordered 70 mugs with a matt finish, but the design started to peel off within weeks, prompting a refund request that was refused. On the other hand, many customers have praised the quality of their prints, with some even mentioning that they have used Brunel One multiple times without any issues.
Excellent Customer Service and Quality
Several reviewers have praised Brunel One's customer service, citing helpful and friendly staff who were able to assist with last-minute orders, design issues, and even walking them through the printing process. The company's online design tool has also been praised for its ease of use. Many customers have reported receiving their orders quickly and in good condition, with some even ordering again in the future.
Common Themes
Several reviewers have highlighted the importance of communication and transparency in the printing process. They appreciate being kept informed about the status of their orders and having their questions answered in a timely manner. Some have also mentioned the affordability of Brunel One's services, with many finding them to be cheaper than other printers they have used.
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