Delivering sustainable solutions for your business
We take pride in being a leading supplier of high-quality disposable cups, lids, packaging bags, and other foodservice products. With a commitment to sustainability and exceptional customer service, we have become a trusted partner for businesses and individuals alike.
Our Mission
Our mission is to provide innovative and sustainable packaging solutions that enhance the dining and takeout experiences of our customers. We strive to:
- Deliver innovative and eco-friendly products that minimize environmental impact.
- Offer exceptional customer service with responsive communication and personalized attention.
- Provide competitive pricing without compromising quality.
- Maintain a flexible and responsive approach to meet diverse customer needs.
Our Products and Services
We offer a comprehensive range of disposable food and beverage packaging, including:
- Cups & Glasses: Wide selection of sizes and styles to suit every need, from classic coffee cups to elegant wine glasses.
- Packaging Bags: Biodegradable and reusable options available in various sizes and styles.
- Bags On A Roll: Ideal for takeout and delivery, ensuring secure transport of food.
- Reusable Food Service Items: Sustainable and eco-friendly alternatives to traditional disposables.
Our Commitment
We are dedicated to:
- Continuous innovation and product development to provide customers with the latest and most sustainable solutions.
- Building strong relationships with suppliers and manufacturers to ensure the highest quality products.
- Providing exceptional customer service and responsiveness throughout the entire process.
We are confident that our dedication to quality, sustainability, and exceptional service makes us the ideal partner for your foodservice needs.
Overall Quality of Products and Service
The majority of reviewers have had a positive experience with Deli Supplies, praising the high-quality products, speedy delivery, and excellent customer service. Many reviewers have mentioned specific employees, such as Carol and Carl, who have gone above and beyond to ensure customer satisfaction.
Communication and Order Management
Several reviewers have commended the company's ability to manage and correct mistakes in orders. One reviewer, Fifi, ordered the wrong sizes of platters, but the company quickly changed the order and even sent a thank-you gift. Another reviewer, Saving Thyme, received a free gift with their order.
Delivery and Timing
Many reviewers have praised the company's fast and reliable shipping, with some orders arriving the next day. A few reviewers have noted that orders took longer to arrive, but this has been the exception rather than the rule.
Customer Service
Some reviewers have mentioned excellent interactions with customer service staff, including Dean and the lady who handled a phone call. However, others have had poor experiences with customer service, including one reviewer who was left without a replacement order after their original items were stolen.
Negatives
Only two reviewers have left negative reviews, citing poor customer service and inconsistent products. One reviewer, Louise, had an order stolen and was refused a replacement or refund. Another reviewer, AOlianka, received a different product from what they ordered and was asked to pay for return shipping.
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