Your partner in delivering excellence
The Daygard Logistics Group of Companies is a leading player in the logistics industry, providing a range of services to meet the needs of companies involved in international trade. Our group includes NVOCCs Freight Movers International ("FMI") and Cargo Movers International ("CMI"), as well as customs clearance division, Daygard Clearances ("DGC").
At the heart of our company is our commitment to excellence. We understand that our clients rely on us to provide efficient and reliable services, which is why we invest heavily in technology and personnel to ensure that we are always positioned to meet the ever-changing demands of the logistics industry.
Our Services
Our company operates across a wide range of services, including sea freight, air freight, warehousing and distribution, cargo insurance, and customs clearance. We have a strong network of agents and partners around the world, which enables us to provide a seamless service to our clients.
Sea Freight Services
Our sea freight services cater to a wide range of cargo requirements, from less than container load (LCL) to full container load (FCL) through to project moves. Our experienced personnel are always on-hand to assist our customers every step of the way, ensuring that our clients' transportation needs are complete.
Air Freight Services
Our air freight services provide a fast and efficient way to transport cargo around the world. We have a strong network of agents and partners at major airports worldwide, which enables us to provide a seamless service to our clients.
Warehousing and Distribution
Our warehousing and distribution services provide a secure and efficient way to store and distribute cargo. We have a network of warehousing facilities around the world, which enables us to provide a seamless service to our clients.
Cargo Insurance
Our cargo insurance services provide protection against loss or damage to cargo during transit. We work with some of the world's leading insurance providers to ensure that our clients' cargo is fully protected.
Customs Clearance
Our customs clearance services provide a fast and efficient way to clear cargo through customs. We have a team of experienced customs clearance specialists who are always on-hand to assist our clients every step of the way.
Vision
Our vision is to be the leader in our field, delivering total customer satisfaction through competitive pricing, skilled personnel, and IT innovations. We are committed to excellence and will always strive to provide the best possible service to our clients.
Mission
Our mission is to provide our clients with a seamless and efficient logistics solution. We believe that our clients are the most important part of our business, and we are committed to providing them with the best possible service.
Our Values
At the Daygard Logistics Group, we value our clients, our employees, and our partners. We believe that our values are the foundation of our company, and we are committed to living them every day.
Conclusion
The Daygard Logistics Group of Companies is a world-class logistics provider, dedicated to providing our clients with a seamless and efficient logistics solution. We believe that our commitment to excellence, our wide range of services, and our values are the keys to our success. We look forward to the opportunity to serve you.
Overview of Reviews
The majority of reviewers have expressed dissatisfaction with the service provided, citing issues with overcharging, poor communication, and unprofessional behavior.
Concerns with Charging Practices
Several reviewers have reported being overcharged for services, including storage fees, taxes, and congestion charges. Some have claimed that the company manipulates customers by delaying shipments to charge additional fees.
Poor Communication and Customer Service
Many reviewers have expressed frustration with the company's communication style, citing rude responses, lack of transparency, and unhelpful staff. Some have reported feeling misled or taken advantage of, with the company not providing adequate explanations for charges or procedures.
Positive Experience
However, one reviewer had a positive experience with the company, reporting good communication and a smooth process. They highlighted the importance of keeping ahead of the process and communicating with the company to avoid issues.
Common Issues
Other common issues reported by reviewers include delayed shipments, unclear or hidden charges, and poor customer service.
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