A Consistently Good Service, Managed By Professionals - Est. 1998
A Consistent Approach to Cleanliness, Since 1998
Based in Nottingham, Spotlight Cleaning Services Ltd has been providing comprehensive cleaning solutions to residential and commercial clients throughout the East Midlands for over 20 years. We take immense pride in delivering exceptional cleaning services that consistently exceed expectations and leave our clients' spaces sparkling.
Our Expertise
With a diverse team of experienced professionals and a vast array of skills, we offer a comprehensive range of services covering every cleaning need.
Commercial Cleaning
- Tailored solutions for offices, shops, factories, and other business premises.
- Regular cleaning schedules to maintain a welcoming and productive work environment.
- Green cleaning options available.
Commercial Window Cleaning
- Professional window cleaning for both internal and external surfaces.
- Employing water-fed poles and pure water technology for environmentally friendly cleaning.
- Trained and certified window cleaners ensure high-quality and efficient services.
Residential & House Cleaning
- Comprehensive cleaning solutions for all types of homes, from modern apartments to historical properties.
- Regular cleaning packages to suit individual needs and preferences.
- Emphasis on attention to detail and a personalized approach.
Additional Services
- Carpet and upholstery cleaning
- Hard floor cleaning and waxing
- Builders cleans
- Post-construction cleaning
- Fire & smoke damage restoration
- Flood & water damage remediation
- Facilities management services
Philosophy & Values
Our guiding principles are to provide:
- Exceptional Client Service: We prioritize clear communication, flexibility, and personalized solutions to meet specific requirements.
- Outstanding Quality: Our team is trained to the highest standards and uses only the best cleaning products and equipment.
- Sustainability: We are committed to eco-friendly practices and responsible waste management.
- Integrity & Transparency: We believe in open communication and fair pricing.
Client Testimonials
"The professionalism and attention to detail shown by Spotlight Cleaning Services Ltd was truly impressive." - Kelly Jefford, House Manager
"The team consistently delivers sparkling results and goes above and beyond expectations." - Jason Fennell
"We highly recommend Spotlight Cleaning Services Ltd for any cleaning needs." - Nicole Shaw
Overview of Customer Reviews
This section provides an overview of customer reviews for a cleaning company, including both positive and negative feedback.
Negative Feedback
A significant number of customers have expressed dissatisfaction with the company's services, citing issues with professionalism, quality, and value. Some common complaints include:
- Poor cleaning services, with customers feeling that the company does not complete tasks thoroughly.
- Lack of professionalism, as some staff members are perceived as gossiping or not taking their job seriously.
- Underpayment and poor working conditions for employees.
- Mismanagement and unhelpful area managers.
- Failure to address customer complaints.
Positive Feedback
A few customers have provided positive feedback, highlighting the company's strengths in:
- Providing a first-class cleaning service, particularly in the hospital setting.
- Having a professional and helpful team.
- Providing outstanding cleaning services and supplies.
- Being responsive to customer needs and offering assistance when required.
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