Delivering Excellence, One Package at a Time
At Burns Express Freight Limited, we are proud to be celebrating over 30 years of delivering exceptional logistics services across the UK, Ireland, and Europe. With a rich history spanning three decades, we have built a reputation for excellence, commitment, and customer satisfaction.
Our Journey
When Burns Express first took to the roads in 1993, we had a single van providing a same-day delivery service to a single industry sector. But we also had truck loads of enthusiasm, matched with industry knowledge and a desire to develop a logistics business built solidly on professionalism and customer care. Over the years, we have worked hard, taken risks, and steadily expanded our services to achieve what we set out to do. Throughout our journey, we have kept our focus firmly on our customers, listening to their needs and responding accordingly.
Our Services
At Burns Express, we offer a complete logistics solution across the UK, Ireland, and Europe. Our experts provide the highest quality service, delivering goods safely, responsibly, and within the agreed deadline. We have a wide range of delivery options to suit your requirements, deadline, and budget.
- UK Same Day: For urgent deliveries that cannot wait until tomorrow, our UK Same Day Service offers an efficient door-to-door service, with full tracking and security, ensuring your goods are delivered smoothly and safely to your customer.
- UK Next Day: Working in partnership with Pallet-Track, we provide an efficient, reliable, and flexible pallet delivery service across the country. Our Next Day service includes options for a.m. delivery or timed bookings for time-critical shipments.
- Ireland: Our Irish Same Day Service delivers goods direct to your customer's door, with full tracking and security every step of the way. We also offer a full European service, delivering time-critical goods to the continent with full tracking and security.
Quality Control
At Burns Express, we understand the importance of quality control. We take great care to ensure that every item is handled with caution and precision, from packing to transportation. Our team of experts is dedicated to ensuring that your goods arrive safely and on time, every time.
Join Us
At Burns Express, we're passionate about delivering exceptional logistics services. If you share our passion, we'd love to hear from you! Join our team of dedicated professionals and be part of a company that is committed to excellence.
Customer Service and Driving Standards
Many reviewers have praised the excellent personal service and professionalism of Burns Express, citing instances of helpful and friendly drivers. However, there are also complaints about some drivers being unprofessional, arrogant, and disregardful of road rules and safety. Specifically, some reviewers have reported tailgating, speeding, and aggressive behavior from certain drivers.
Loyalty and Employee Morale
Some reviewers have spoken highly of the company's employees, describing them as "superstars" with a great sense of humor. One reviewer even praised the company's job as the best they had ever had. However, another reviewer reported a negative experience with the company's culture, citing poor treatment of drivers and a lack of accountability.
Delivery and Logistics
Several reviewers have praised the company's delivery services, highlighting the professionalism and helpfulness of the drivers. However, there are also reports of delays, unreliability, and poor communication from the company. One reviewer was left waiting for over an hour without any explanation, while another reviewer was told that their delivery would be delayed again and again without any resolution.
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