At The Highfield Hotel, we understand the importance of providing our guests with a warm and welcoming experience. Our hotel, located in the charming village of East Rainton, is nestled just a 10-minute drive from Durham City Centre, offering easy access to all amenities. Whether you're visiting the North East for business or leisure, our prime location ensures that you're perfectly positioned for both.
Our Hotel and Restaurant
Our hotel features a range of room types to suit all needs, from our luxurious Executive Rooms to our Standard Rooms, perfect for the budget-conscious traveler. Each room is equipped with modern amenities, including complimentary WIFI, to ensure a comfortable and relaxing stay. Our Star of Siam Thai restaurant, located within the hotel, is the longest-established Thai restaurant in the North East, offering an exquisite range of authentic dishes. With seating for 150 guests, you can enjoy breathtaking views of Penshaw Monument and the surrounding valley while savoring our culinary delights.
Our Services
At The Highfield Hotel, we're committed to providing our guests with a range of services to make their stay with us as enjoyable as possible. From our comfortable bar area, serving a range of local ales, lagers, and ciders, to our delicious bar food menu, featuring pub classics and Thai dishes from the Star of Siam, we've got everything you need to relax and unwind. We also offer a range of special offers and packages, including our meal-inclusive deals and gift vouchers, perfect for any occasion. Additionally, we're dedicated to reducing our impact on the environment and have implemented a range of green initiatives to minimize our carbon footprint.
Our Commitment
At The Highfield Hotel, we're committed to providing our guests with a memorable and enjoyable experience. Whether you're visiting us for business or leisure, our friendly and dedicated staff are always on hand to ensure that your stay with us is nothing short of exceptional. With our prime location, comfortable rooms, and exquisite Thai cuisine, we're the perfect choice for anyone looking for a relaxing and convenient base from which to explore the North East.
The Highfield Hotel: A Review of Comfort, Convenience, and Dining Delights
Positive Reviews:
- The Highfield Hotel has received praise for its comfortable, clean, and cozy rooms, with guests appreciating the friendly staff, excellent service, and convenient location.
- Many guests have complimented the hotel's Thai restaurant, Star of Siam, for its authentic taste, great service, and variety of dishes, including vegetarian options.
- The hotel's staff have been consistently commended for their welcoming nature, helpfulness, and eagerness to assist guests.
- The location of the hotel has been highlighted as a big plus, being nestled in the beautiful countryside between Sunderland and Durham and offering easy access to nearby attractions.
Negative Reviews:
- A few guests have mentioned that the hotel's rooms are slightly dated, although they are clean and comfortable.
- Some guests have found the cost of accommodation to be a bit expensive, particularly when compared to the amenities provided.
- A couple of guests have reported issues with the food service, including long waits for drinks and meals, and one guest noted that the bathroom was dirty and the bed was lumpy and hard.
- One guest expressed a desire for more English meal options, as they do not enjoy spicy food.
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