SAMMIC: We Offer Customised Solutions for our Most Demanding Users
At Pritchards of Shrewsbury, we pride ourselves on being a family-run firm with over 40 years of experience in used car sales and vehicle hire. Established in 1983, our business has grown to become a trusted name in the Shropshire and West Midlands regions. Our commitment to providing high-quality services and vehicles has earned us a loyal customer base, and we strive to continue delivering exceptional value to our customers.
Our Services
Pritchards of Shrewsbury offers a range of services designed to cater to the diverse needs of our customers. Our used car sales department features a wide selection of quality, low-mileage vehicles at competitive prices. We also offer finance and part-exchange valuations to make purchasing a used car a seamless experience. With over 60 quality used cars to choose from, ranging in price from 1,000 to 10,000, we are confident that we can find the perfect vehicle to suit your needs.
In addition to our used car sales, we operate a thriving vehicle hire business that offers a fleet of over 40 cars and vans for hire. Our van hire fleet includes vehicles ranging from Citroen Berlingo to Ford Transit SWB and Transit LWB van to Transit Luton with tail lift. Our car rental fleet ranges from compact cars to large cars, ensuring that we have a vehicle to suit every requirement. We specialise in short-term van and car rental, covering the Shropshire U.K area. All our vehicle hire rates are inclusive of VAT, insurance, and breakdown cover.
Our Values
At Pritchards of Shrewsbury, we are dedicated to providing exceptional customer service and building long-term relationships with our customers. We achieve this by:
- Offering high-quality vehicles and services at competitive prices
- Providing expert advice and guidance to help our customers make informed decisions
- Ensuring a comprehensive after-sales service to ensure our customers receive the best possible care
- Continuously improving our services to meet the evolving needs of our customers
Get in Touch
If you have any questions or would like to book a car or van, please do not hesitate to get in touch. You can contact us on 01743 365 612 or email hire@pritchardsshrewsbury.co.uk. Our friendly and knowledgeable staff are always happy to help.
Overall Satisfaction
The majority of customers are extremely satisfied with their experience at Pritchards, praising the excellent customer service, friendly and helpful staff, and the high-quality vehicles.
Buying a Car
Customers who purchased a car from Pritchards were impressed with the process, citing the relaxed and calm atmosphere, with no high-pressure sales tactics. They appreciated the thorough preparation of the vehicles and the willingness of the staff to go the extra mile to ensure their satisfaction.
Rental Experience
Rental customers were pleased with the ease of the process, the competitive pricing, and the cleanliness and condition of the vehicles. They also praised the flexibility of the staff, who were accommodating and understanding when faced with unexpected issues, such as breakdowns.
Testimonials
Many customers specifically mentioned the exceptional service they received from individual staff members, including Robin, who was praised for his knowledge and willingness to help.
Negative Comments
Only two customers expressed dissatisfaction with their experience. One customer was unhappy with the fuel policy, feeling it was inconvenient and penalized customers. Another customer was upset with the service, citing a misunderstanding about a booking and a lack of apology or resolution.
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