Alton Sports embodies a passion for movement, a drive to inspire, and a commitment to innovation. We champion a life where people can move with freedom and confidence, regardless of ability or age.
Who We Are
Born out of a desire to offer high-performance and stylish footwear alongside comfortable and practical clothing, Alton Sports caters to a diverse range of athletes and fitness enthusiasts. Our team comprises passionate individuals driven by a love for sports and a desire to fuel the pursuit of an active life.
Our Purpose
Our purpose is to empower people to embrace movement, overcome limitations, and achieve their fitness goals. We achieve this by:
- Offering innovative and comfortable footwear: From trail runners to performance running shoes and comfortable walking sneakers, we have something for every need and every foot type.
- Providing stylish and functional clothing: Our clothing is designed to move with you, offering functional features and a comfortable fit.
- Supporting various sports and initiatives: We actively sponsor local running clubs, marathons, and other fitness-related events.
Our Values
At Alton Sports, our values guide every aspect of what we do:
- Innovation: We are driven by a constant desire to develop better and more advanced products and experiences.
- Quality: We prioritize quality materials and craftsmanship to ensure our products are durable and reliable.
- Sustainability: We are committed to responsible manufacturing practices and eco-friendly materials whenever possible.
- Community: We believe in supporting and nurturing a strong fitness community.
Our Commitment
Our commitment to our customers extends beyond just selling products. We are dedicated to providing exceptional customer service, offering expert advice on footwear selection, training tips, and personalized recommendations.
Discover the Alton Sports Difference
Whether you're an avid runner, a casual walker, or a passionate fitness enthusiast, Alton Sports has something for you. Explore our wide selection of high-quality footwear, clothing, and accessories, and experience the difference that quality and innovation can make to your movement experience.
Customer Reviews of Alton Sports
Summary of Positive Reviews
The positive reviews highlight the excellent customer service, knowledgeable staff, and wide range of products available at Alton Sports. Many customers have praised the staff for their helpfulness and the store's great deals and offers. The majority of positive reviews have been given for the Farnham branch, with customers appreciating the beautiful building and convenient parking.
Summary of Negative Reviews
The negative reviews are primarily about issues with customer service and delivery problems. One reviewer experienced a potential scam when their package was stolen, and the store did not respond promptly to their request for a refund. Another reviewer had a negative experience with the area manager who used threatening language and aggressive tone.
Detailed Summary of Positive Reviews
- Matt Abbott rated the store 5 stars and praised the staff for their helpfulness and knowledge. He appreciated being able to try on trainers on the treadmill before purchase.
- Kurt Budge also gave a 5-star rating and mentioned great advice and support in making his selection. He found the customer service to be excellent and appreciated the wide range of shoes available.
- Abbie Wood gave a 5-star rating and praised the friendly and knowledgeable staff. She appreciated the un-salesy approach and the great deals available.
- Lucy Carder rated the store 5 stars and mentioned the great range of trainers and the knowledgeable staff. She appreciated the deals available and would not go anywhere else for her running gear.
- Rachael Gough gave a 5-star rating and praised the friendly staff who went above and beyond for her. She appreciated the guidance and advice given to help her choose the right trainers.
- Mandie Eyre rated the store 5 stars and mentioned the great range of trainers and accessories available. She appreciated the friendly, well-informed staff and the ability to test drive trainers on the treadmill.
- Harry Maynard gave a 5-star rating and praised the knowledgeable staff and the variety of trainers available. He appreciated the great offers and deals available.
- Paul Mark rated the store 5 stars and mentioned the fantastic shop and the great advice provided by the staff. He appreciated the range of popular running brands and the excellent support.
- Simon Manser gave a 5-star rating and praised the fantastic customer care and the staff's knowledge. He appreciated the attention given and the wide range of products available.
Detailed Summary of Negative Reviews
- Faiza Aslam rated the store 1 star and described a potential scam when her package was stolen, and the store did not respond promptly to her request for a refund. She criticized the delivery system and advised others not to buy from this store.
- M. Damon gave a 1-star rating and mentioned a negative experience with the area manager who used threatening language and aggressive tone when he tried to return a faulty product.
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