Specialist vets caring for your pet as much as you do.
Welcome to Optivet, Europe's leading specialist-led veterinary referral centre for small animals and equines. We offer comprehensive, compassionate care for a wide range of veterinary concerns.
Who we are
Optivet is comprised of a team of highly skilled and dedicated specialists in a variety of fields, including ophthalmology, orthopaedic surgery, internal medicine, cardiology, soft tissue surgery, CT imaging, pain management, and equine ophthalmology. We work collaboratively to provide the highest quality referral care to our patients and their owners.
Small Animal & Equine Services
- Ophthalmology: Comprehensive eye care, including cataract surgery and other ophthalmic procedures.
- Orthopaedic Surgery: Advanced surgical techniques for bone and joint problems.
- Internal Medicine: Diagnoses and treatment of various medical conditions.
- Cardiology: Comprehensive cardiac assessments and treatment.
- Soft Tissue Surgery: Expertise in a wide range of soft tissue procedures.
- CT Imaging: State-of-the-art imaging services for accurate diagnosis.
- Pain Management: Comprehensive pain relief options to manage discomfort and improve quality of life.
- Equine Ophthalmology: Specialized care for equine eye conditions.
Referral Program
Our dedicated referral program fosters strong relationships with veterinary practices. We prioritize clear communication and collaboration to ensure seamless transitions for patients and a smooth referral process.
Our Core Values
Everything we do at Optivet is guided by five core values:
- Patient Centricity: We treat each patient as if they were our own pet.
- Compassion: We understand the emotional bonds between pets and their owners.
- Excellence: We strive to deliver the highest quality care with advanced technology and expertise.
- Communication: We prioritize clear and open communication with clients and colleagues.
- Teamwork: We work collaboratively and encourage open discussions within our team.
Outstanding Patient Care
Optivet Dartington, as described by several clients, provided exceptional patient care. With prompt and efficient diagnosis and treatment, the practice demonstrated a high level of expertise and professionalism. This was evident in the cases of Mitzi, a dog treated for a grass seed, and Lula, a cat with FIP, who received a course of treatment and made a full recovery.
Communication and Empathy
The staff at Optivet Dartington were praised for their excellent communication and empathy. Trained professionals like Chris, Gemma, and Raquel took the time to explain complex conditions and treatment options, providing patients with a sense of reassurance and understanding. This was particularly notable in the cases of Lula's owner, who appreciated the care and support during a challenging time, and Brooks, whose owner felt at ease with the ophthalmology treatment.
Concerning Experience
However, one client, Christine George, shared a less positive experience. Her dog's surgery was complicated by the discovery of a tumour and resulted in a worsening of her condition. Christine was dismayed by the lack of post-operative care, and the practice's subsequent demand for another payment.
Pet-Tastic Care for Pets
Optivet also received rave reviews for their care of pets outside of medical treatment. Steve and Annie Singleton's Cockapoo, who underwent surgery for bilateral luxating patella, received gentle and compassionate care during the recovery period. Similarly, Jane Searle's dog loves the practice's friendly receptionists and vets.
Underwhelming Experience at Optivet
Unfortunately, one client, Justyna Brzostek, felt that the practice was unable to resolve their condition, despite a thorough consultation and examination. However, they appreciated the kind and compassionate treatment they received.
Unwavering Support
Optivet Dartington provided unwavering support to families, particularly in times of crisis. Bob Russell's family, whose pet Charlie required emergency care, praised the practice's professionalism and guidance throughout the process.
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