Business Details
Your Trusted Bike Shop in Plymouth
The Bike Cellar is a family-run business nestled in the heart of Plymouth, passionately serving cyclists of all levels for over two decades. Our mission is to provide tailored solutions for every rider, whether you're a casual weekend cyclist or an experienced racer. With an extensive inventory of bikesfrom children's models to high-performance racing machinesand a comprehensive range of accessories, we ensure every customer finds exactly what they need. Our team of Cytech-qualified mechanics delivers expert servicing and repairs, prioritising efficiency and quality.We pride ourselves on our deep local knowledge, personalised service, and commitment to fostering a vibrant cycling community. Every interaction reflects our dedication to excellence, ensuring you leave with the perfect equipment and the confidence to tackle any ride. Our reputation for reliability and expertise has been built through years of listening to our customers and exceeding their expectations.
Services
Bike Sales
Bike Servicing
Cycle to Work Scheme
Accessories
Parts Repair
Highlights and features
- We are a family-run business with over 20 years of local cycling expertise.
- Our Cytech-qualified mechanics ensure professional bike servicing and repairs.
- Same-day service available subject to parts availability.
- Competitive pricing with transparent, upfront costs.
- Personalised advice tailored to your cycling needs and preferences.
Associations and certifications
- Cytech
What people say
Superb friendly service
Helpful and knowledgeable staff
Great service and fast return
Highly recommended and trustworthy
Personalised assistance and expertise
Services
Bike Sales
We offer a comprehensive range of bikes tailored to every rider's needs, including children's models, commuter hybrids, high-performance road bikes, and advanced mountain bikes. Our inventory features trusted brands like Trek, ensuring quality and reliability. Expert staff provide personalised guidance to help you select the perfect bike for your riding style and budget.
Bike Servicing
Our Cytech-certified mechanics deliver three tiers of bike servicing: Basic, Standard, and Deluxe. Each option includes meticulous checks of brakes, gears, and components, with advanced cleaning and adjustments for higher-tier packages. We prioritise same-day turnarounds and transparent pricing, ensuring your bike performs optimally for every ride.
Cycle to Work Scheme
We facilitate Cycle to Work schemes through partnerships with major providers, enabling tax-efficient bike purchases. Our team assists with voucher processing and provides tailored quotes for eligible bikes and accessories. This service promotes sustainable commuting while offering significant savings to participating employees.
Accessories
Our store stocks essential cycling accessories including helmets, lights, locks, and maintenance tools. We also offer performance apparel, from jerseys to gloves, and technical eyewear. Every product is selected to enhance safety, comfort, and efficiency for riders tackling urban commutes or off-road adventures.
Parts Repair
We provide specialist repairs for bike components including hubs, spokes, and drivetrains. Services include wheel truing, bearing replacements, and tubeless setup. Our mechanics use professional tools to restore functionality to parts like bottom brackets and headsets, extending your bike's lifespan with precision engineering.
People
Ayesha
Sales Specialist
Ayesha combines lifelong cycling experience with product expertise. She excels in matching customers with ideal bikes and accessories, drawing from her background in local triathlons and leisure cycling. Her approachable nature makes every customer interaction enjoyable.
Craig
Owner & Bike Fitter
With 20 years running The Bike Cellar and a competitive downhill mountain biking background, Craig offers expert bike fitting and technical advice. His passion for cycling drives his commitment to helping customers achieve optimal riding comfort and performance.
Angie
Co-Owner
Angie has co-owned The Bike Cellar for two decades, creating a welcoming environment for all customers. Her focus on customer satisfaction ensures every visitor feels valued and supported in their cycling journey, whether purchasing or servicing bikes.
Lee
Mechanic
Former headteacher Lee brings meticulous attention to bike mechanics. His teaching experience translates into clear explanations of repairs, ensuring customers understand maintenance needs. He combines technical skill with enthusiasm for getting riders back on their bikes.
Kitt
Senior Mechanic
Kitt, our longest-serving mechanic, has decades of cycling industry expertise. Specialising in mountain bikes, he applies deep technical knowledge to repairs and servicing. His hands-on experience with Trek models ensures precise diagnostics and solutions for complex mechanical issues.
Questions
What services does The Bike Cellar offer?
We provide bike sales, servicing, repairs, accessories, and Cycle to Work scheme support. Our Cytech-certified mechanics handle everything from basic adjustments to full overhauls.
Are your opening hours consistent year-round?
Our standard hours are Monday-Friday 09:00-17:30 and Saturday 09:00-17:00, with closures on Sundays and bank holidays. Check our website for seasonal changes.
Can I use Cycle to Work vouchers?
Yes, we accept major Cycle to Work schemes including Cycle Scheme and Cycle2Work. Contact us for quotes or in-store assistance with voucher processing.
What are your bike servicing prices?
Basic Service £65, Standard £120, Deluxe £180. Additional component repairs start from £30. All prices exclude parts, with transparent cost estimates provided beforehand.
Do you offer online bike purchases?
While most purchases require in-store collection, especially for Cycle to Work scheme bikes, we can discuss online options for accessories and parts via phone consultation.
