Our Vision and Values
Our vision is to be the most trusted and admired automotive group in the region, renowned for exceptional customer service, diverse brands, and comprehensive aftersales care. We value integrity, transparency, and building lasting relationships with our customers.
Our Commitment to Customers
At SLM Group, customer satisfaction is our highest priority. Our dedicated team is committed to providing:
- Personalized attention: We take the time to understand your needs and preferences.
- Expert advice: Our experienced sales and service consultants are available to answer your questions and guide you.
- Transparent communication: We provide clear and consistent updates throughout the entire process, ensuring you feel informed and in control.
Our Diverse Portfolio
We offer a wide range of vehicles and services to cater to diverse needs and budgets. Our portfolio includes:
- New cars: Explore the latest models from trusted brands like Toyota, Vauxhall, Suzuki, GWM ORA, SEAT, CUPRA, Dacia, Lexus, and more.
- Used cars: Choose from a diverse selection of high-quality used cars, all carefully inspected and serviced.
- Servicing and repairs: Get your vehicle the specialized attention it needs from our skilled technicians.
- Bodyshop and repairs: Our expert technicians will repair your vehicle to the highest standards, ensuring its safety and performance.
Our History and Evolution
Founded in 1960, SLM Group has a rich and proud history of serving the community. Over the years, we have expanded our reach, acquired leading dealerships, and continued to invest in our people and infrastructure. Today, we operate across East Anglia, Sussex, Kent, Surrey, and Hampshire.
Join Us on the Journey
At SLM Group, we believe in building lasting relationships with our customers. We invite you to explore our website, visit one of our dealerships, and experience the exceptional SLM difference.
Summary of Reviews for SLM Nissan
Positive Feedback
Author David Barry gave a 5-star rating and mentioned that the car service was excellent, provided by very pleasant people. He also appreciated having a service while he waited.
Author Michelle Northey Doe also gave a 5-star rating, thanking Jon Nash for the great service. She mentioned that Jon went out of his way to get the car delivered to them and appreciated the great communication throughout the week. Michelle highly recommends using SLM Nissan.
Negative Feedback
Author Ligimol Manesh gave a 1-star rating, expressing poor service experience. His car was left in the service centre for diagnosis, but the issues were not fixed despite being told they were. He had to return the car again due to the engine management light being on and the noise still present. Ligimol was disappointed with the service and shared his concerns about underlying issues that could have been missed. He is worried about his colleague's upcoming Xtrail purchase and plans to share his experience on social media.
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