Exceeding Expectations, Delivering Excellence
Excellence Plumbing & Gas Ltd is a reliable family-run plumbing and heating company based in Bromley, Kent. Since our establishment in 2013, we have developed an exemplary reputation through hard work and demonstrating our core values of professionalism, integrity, collaboration, and innovation. We expect high standards of workmanship and professionalism from all our employees and are renowned for superior quality customer service at competitive prices.
Our Services
We specialise in every aspect of plumbing and heating, covering London, Kent, Essex, and Surrey areas. Our services include boiler installations and upgrades, hob and cooker installations, boiler servicing and repairs, central heating power flushes, landlord certificates, underfloor heating, immersion heaters and cylinders, full heating installations, complete bathroom installations, shower installations and repairs, tank changes and repairs, tap replacements and repairs, water softeners and conditioners, unvented hot water systems, pump valves and radiator changes, and pipe fitting (steel pipework).
Our team of highly qualified and experienced engineers are gas safe registered and Worcester Bosch accredited installers, adhering to the latest health and safety guidelines along with building regulations, giving you peace of mind for your home or business. We understand that every job or project is different, which is why we tailor our service to suit your individual needs. With our extensive knowledge, we are on hand to offer advice and complete a free of charge no obligation quotation for the works you require.
Our Story
Excellence Plumbing & Gas Ltd was founded by Steve in 2013, who's ambition was to run his own plumbing and heating company, being part of an exciting and active industry. Upon leaving school, Steve successfully completed an Advanced Apprenticeship and NVQ Levels 2 & 3 in mechanical engineering services (plumbing). He also gained additional water regulation, unvented hot water storage system and gas safe qualifications, being a member of the Chartered Institute for Plumbing, Heating and Engineering. Steve has always enjoyed working with and helping people, making a difference, and thriving on progression. It is through his passion, leadership, courage, and determination that Excellence Plumbing & Gas exists as it does today.
Our Ethos and Values
The name 'Excellence' represents the service we aspire to offer, always exceeding expectations. Our mission is to deliver premium plumbing and heating works, for every customer, with a strong commitment to professionalism, innovation, safety, and value. Our vision is to be the plumbing and heating company of choice for London, Kent, Essex, and Surrey with a culture of integrity and trust, delivering exceptional outcomes and customer service. Our promise is to ensure each aspect of work is effectively and efficiently completed in a timely manner, with positive collaboration and communication.
Company Performance
Overall, the company has received consistently high praise from its customers, with many reviewers expressing their satisfaction with the company's professionalism, efficiency, and responsiveness.
Key Strengths
- Professionalism: Many reviewers have commented on the professionalism of the company's staff, including the engineers, architects, and office personnel.
- Efficiency: The company's ability to complete tasks quickly and efficiently has been praised by several reviewers.
- Responsiveness: The company's prompt response to customer queries and issues has been highlighted as a major strength.
Customer Experience
- Friendly and courteous staff: Reviewers have consistently praised the company's staff for being friendly, courteous, and respectful of their property.
- Good communication: The company's communication has been praised for being clear, efficient, and responsive.
- Reliability: The company's reliability has been highlighted as a key strength, with many reviewers praising the company for being trustworthy and dependable.
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