Experience the power of workplace collaboration with Avaya
At IP Office Direct, we're passionate about empowering businesses with the latest communication solutions. We are a leading supplier of Avaya phones, accessories, and licenses, dedicated to providing you with the tools to connect, collaborate, and achieve success.
Who We Are
Our team comprises experienced professionals with deep knowledge of the communication landscape. We understand the unique challenges businesses face in today's competitive environment and are committed to finding robust and reliable solutions to meet your specific needs. Our unwavering focus is to deliver exceptional customer service, backed by exceptional technical expertise.
What We Offer
We offer a comprehensive portfolio of products and services that cater to businesses of all sizes:
Avaya Phones & Accessories
- A wide range of Avaya handsets, from digital to IP phones, ensuring the perfect device for every user.
- Premium quality headsets from renowned brands like Jabra, Plantronics, and Avaya.
- Essential phone accessories like phone stands, charging cables, and protective cases.
Avaya IP Office Solutions
- Comprehensive IP Office system solutions, including control units, extension cards, and line cards.
- Advanced IP Office licenses for seamless integration with your phone system.
- Expert installation and maintenance services for seamless deployment and ongoing support.
Avaya Cloud Office
- A revolutionary cloud-based phone system that offers unparalleled flexibility and scalability.
- Cost-effective monthly subscriptions with various plans to fit your budget.
- Integration with various business applications for seamless communication and collaboration.
Beyond Products
- Expert Advice: Our team is available to offer personalized consultations to assess your communication needs and recommend the right solutions.
- Tailored Solutions: We understand no two businesses are the same. We create custom-tailored solutions to meet your specific requirements and budget.
- Responsive Support: We prioritize efficient customer service and offer responsive technical support to ensure your complete satisfaction.
Our Commitment
IP Office Direct is committed to providing our customers with:
- Unparalleled Quality: We partner with trusted manufacturers to ensure the highest quality products and solutions.
- Competitive Pricing: We offer competitive pricing, transparent billing, and regular promotions.
- Exceptional Customer Service: We prioritize outstanding communication, reliable support, and personalized solutions.
Overview
The reviews on IP Office Direct's services are overwhelmingly positive, with four out of five reviewers giving the company a perfect 5-star rating.
Positive Reviews
The majority of the reviewers praise the company's support, with one commenting on the "great support" they received from the team. Another reviewer describes the service as "excellent" and notes that the team was helpful in making recommendations. All the positive reviewers mention that they would "highly recommend" the company and plan to continue doing business with them.
Specific Reviews
The reviews highlight the benefits of using IP Office Direct's services, with one reviewer noting that their new Avaya phone system is saving them money now that they have switched to an IP setup. Another reviewer mentions that they received a great offer on an Avaya system and recommends checking the company out.
Negative Review
One reviewer, Wiwo Swansea, had a very different experience with IP Office Direct. They gave the company a 1-star rating and described their experience as "desperate business measures". Unfortunately, IP Office Direct's return policy seems to have caused frustration for this reviewer, as they felt the company delayed the return process until the 14-day deadline had expired.
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