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45 Years
experience
Emergency
services
Your Trusted IT Partner in Leicester
Established in 1981, we have built a reputation as a trusted provider of tailored IT solutions for businesses across the Midlands. Our team of experienced engineers delivers proactive and reactive support, ensuring seamless IT operations for organisations ranging from small enterprises to large-scale operations with multiple sites. Specialising in cloud computing, cybersecurity, and data backup, we prioritise independent advice and technical excellence to meet evolving business needs.

Our Sage Platinum Partner status reflects our commitment to industry-leading standards, while our SystemCare maintenance contracts provide comprehensive monitoring and rapid response capabilities. With decades of local expertise and integration into the Compatibility Group of companies, we combine regional insight with national resources to deliver reliable, future-focused IT strategies.
Services
Cloud Computing Data Backup Anti-Virus & Firewalls Virtual Servers Workshop Repairs VPN Services Cybersecurity Phone Systems Mobile Management System Maintenance
Details
  • Year established: 1981
Highlights and features
  • We have over 40 years of experience in business IT support since 1981
  • Our independent approach ensures solutions tailored to your specific needs
  • Proactive monitoring prevents IT issues before they disrupt operations
  • Award-winning team with Sage Platinum Partner accreditation
  • 24/7 support covering all IT systems with on-site and remote assistance
Associations and certifications
  • Sage Platinum Partner
What people say
Reliable support Knowledgeable team Proactive monitoring Seamless integration Rapid response
Services
Cloud Computing
Our cloud solutions enable businesses to access computing resources remotely, eliminating reliance on physical servers. This scalable technology reduces infrastructure costs while enhancing data accessibility and collaboration. Clients benefit from secure, flexible IT environments that adapt to changing business demands.
Data Backup
We implement comprehensive data protection strategies using hybrid cloud and on-premises storage. Our systems ensure business continuity through automated backups and rapid recovery protocols. Clients maintain operational resilience against data loss from hardware failures, cyberattacks, or accidental deletion.
Anti-Virus & Firewalls
Advanced threat protection combines next-generation firewalls with enterprise-grade antivirus software. Our security solutions detect and neutralise malware, unauthorised access attempts, and phishing threats. Regular updates ensure defences remain effective against emerging cybersecurity risks.
Virtual Servers
Virtual server environments optimise resource utilisation by hosting multiple systems on single physical hardware. This approach reduces energy consumption and hardware costs while improving scalability. Businesses gain flexible computing capacity that can be adjusted to match workload requirements.
Workshop Repairs
Our repair services extend equipment lifespans through prompt diagnostics and component replacement. On-site and workshop-based technicians address hardware failures efficiently, minimising downtime. Preventative maintenance plans help avoid unexpected system outages and costly replacements.
People
Marie Elliott
General Manager
With over two decades of leadership in IT services, Marie Elliott oversees strategic operations at SHBS. Her expertise in technology integration and client relationship management has driven the company's growth as a Sage Platinum Partner.
Mark Pollard
Director
As Director of Pollard Boxes, Mark provides strategic insights that shape our infrastructure solutions. His collaboration with SHBS has resulted in robust IT systems supporting nationwide operations and improved business continuity.
Questions
What IT services do you offer for small businesses?
We provide scalable cloud solutions, cybersecurity protection, data backup, and hardware maintenance tailored to small business needs.
How do you handle emergency IT support requests?
Our 24/7 reactive services ensure rapid response to critical issues with on-site engineers and remote diagnostics capabilities.
Can you support multi-site business operations?
Yes, we manage IT infrastructure for organisations with 100+ devices across multiple locations.
What cybersecurity measures do you implement?
We deploy enterprise-grade firewalls, antivirus software, and regular security audits to protect against threats.
Do you offer cloud migration services?
Yes, our team specialises in secure cloud transition strategies with minimal business disruption.