Trust us to deliver exceptional service and products
Here at Rings & Things, we are a family-run business with over 30 years of experience in the industry. Our shop, located in Bathgate, West Lothian, is well established and known for its quality service and products. We take pride in offering our customers exceptional timepieces, jewellery, and gift items, as well as excellent repair and valuation services.
Our Services
We offer a comprehensive range of services, including engraving, jewellery repairs, watch repairs, and trophies and awards. Our engraving service is carried out in-house using the latest computerised machines, allowing us to provide a high-quality service for our customers. We can engrave a wide range of materials, including gold, silver, stainless steel, brass, glass, acrylic, slate, wood, hip flasks, thermos/chilly insulated bottles, trophies, and trophy plates.
Our jewellery repairs service is carried out by expert staff who can restore broken chains, rings, earrings, brooches, or bracelets to their former glory. We also offer watch repairs, including battery replacement, strap fitting, and full servicing. Additionally, we supply and engrave trophies and awards for special occasions and events.
Our Approach
At Rings & Things, we are committed to providing our customers with exceptional service and products. We believe in building long-term relationships with our customers and strive to provide a personalised service that meets their individual needs. Our experienced staff are always happy to offer advice and guidance to ensure that our customers find the perfect product or service for their requirements.
Our History
Rings & Things has been serving the people of West Lothian for generations. Our family-run business has built a reputation for quality, reliability, and exceptional customer service. Over the years, we have continued to evolve and adapt to the changing needs of our customers, ensuring that we remain at the forefront of the industry.
Excellent Customer Service and Quality of Workmanship
The majority of reviewers praised the excellent customer service and high-quality workmanship provided by the jewellers. Many reviewers appreciated the friendly and knowledgeable staff, who were willing to go the extra mile to meet their needs. The jewellers were commended for their prompt response to enquiries, efficient service, and attention to detail.
Quality of Products and Repairs
Reviewers were impressed with the quality of the jewellery and repairs provided by the jewellers. The workmanship was described as "amazing" and the finished products as "sparkling" and "like new". The jewellers' ability to source high-quality replacement diamonds and other materials was also praised.
Family-Run Business and Personal Touch
The family-run nature of the business was seen as a positive aspect, with reviewers commenting on the personal touch and friendly service provided. The jewellers were described as "lovely" and "helpful", with a willingness to accommodate customers' requests and provide expert advice.
Minor Issues with Communication and External Repairs
However, one reviewer experienced some issues with communication and external repairs, which left them feeling uncertain about returning to the jewellers for future repairs.
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