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HSH Motor Group: A Trusted Name in the Bristol, Bath, and Cardiff Area

Established in 1991, HSH Motor Group has been a family-owned business dedicated to providing excellent customer service. We take pride in our reputation, built over years of offering new cars, used cars, and servicing to our valued customers. As a customer-focused dealer group, we are committed to delivering top-notch vehicles and services to both retail and commercial customers across Bristol, Bath, and Cardiff.

Our mission remains unchanged since our early days: to make buying and servicing your vehicle as easy and affordable as possible. Our team at HSH Motor Group is dedicated to treating you the way we would like to be treated, fostering a long-lasting relationship built on trust and recommendation. We are proud to be a trusted name for Honda, MG, Omoda, and Jaecoo in the region.

Experience the Convenience of Our 24/7 Online Digital Showroom

At HSH Motor Group, we understand that your time is valuable. That's why we offer a 24/7 Online Digital Showroom service, allowing you to purchase your next vehicle from the comfort of your own home. Our digital showroom is always open, offering you the flexibility to explore our wide range of vehicles at your convenience.

Our Services

At HSH Motor Group, we provide an extensive range of services to ensure that your vehicle buying and ownership experience is as smooth as possible:

*New Cars*: We offer an exquisite range of new cars from Honda, MG, Omoda, and Jaecoo. Our experienced team is always ready to help you find the perfect new car tailored to your needs and preferences.

*Special Offers*: Keep an eye out for our special offers on new cars, designed to provide you with the best value for your money.

*Used Cars*: Our extensive selection of used cars is regularly updated, ensuring you have access to the best deals. Our vehicles undergo rigorous inspections and maintenance to ensure they meet our high standards before being offered for sale.

*Servicing*: Our servicing options are designed to keep your vehicle in top shape. Our expert technicians use the latest diagnostic equipment and approved parts to maintain your vehicle's performance, safety, and longevity.

*Motability*: We are proud to participate in the Motability Scheme, providing worry-free motoring to those who qualify. Our experienced Motability specialists are here to help guide you through the process of leasing a new car.

*Business*: Our business division offers a variety of services for commercial customers, including contract hire, leasing, and fleet management solutions.

*Cosmetic Repair*: Our cosmetic repair services cater to all your vehicle's aesthetic needs, ensuring it looks as good as new.

Our Most Popular Searches

  • Hatchback
  • SUV
  • Electric Cars
  • 2018 Honda Jazz 1.5 i-VTEC Sport 5-Door
  • 2021 Volkswagen UP 5-Dr 2020 1.0 (65ps) Up SRE BMT EVO
  • 2022 Honda Civic 2.0 i-MMD (184ps) Sport Hybrid 1993cc
  • 2020 Honda Jazz 1.5 i-MMD (107ps) EX
  • 2011 Honda CR-V 2.2 i-DTEC EX 4WD Euro 5 5dr
  • 2023 MG MG ZS 1.0 T-GDI Exclusive Euro 6 5dr
  • 2020 MG MG ZS 44.5kWh Exclusive Auto 5dr
  • 2022 MG MG ZS 51.1kWh SE Auto 5dr
  • 2021 Honda Honda E (113kw) Advance (16in Alloy)
  • 2023 Honda Eny1 E (204ps) Advance
  • 2020 MG MG ZS 44.5kWh Exclusive Auto 5dr
  • 2023 MG MG4 64kWh Trophy Auto 5dr
Reviews
Positive: The sales team at Bath Honda was often commended for their helpfulness and professionalism.
Negative: Deceptive practices, poor communication, and issues with used cars were common complaints among dissatisfied customers.

Overall Experience

The reviews highlight a mixed bag of experiences at Bath Honda, with some customers having positive interactions and others facing disappointment and frustration.

Positive Aspects

Helpful Sales Team

Many reviewers praised the sales team, particularly Mark Tudor, Christy Short, and Rob, for their helpfulness, friendliness, and professionalism. They went above and beyond to ensure customers got the best deal and were satisfied with their purchases.

Excellent Customer Service

Shilpa, in particular, was commended for her dedication to providing an excellent customer experience, even going the extra mile to cover part replacements and conducting a thorough service check.

Negative Aspects

Deceptive Practices

Some customers felt misled by deceptive practices, such as being told a car came with free sat nav updates only to find out later it didn't, or being charged an investigation fee for a warranty service without any repairs being made.

Poor Communication

Some reviewers experienced poor communication, including unreturned phone calls and unanswered messages, leading to frustration and disappointment.

Issues with Used Cars

A few customers had negative experiences with used cars purchased from Bath Honda, citing numerous faults and difficulties with warranty claims.

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