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Business Details
Expert Dog Grooming Services in Bramley, Surrey
Established in Bramley, Surrey, Tails Never Fails Dog Grooming Studio is owned and operated by Bekki, a fully qualified and insured dog groomer with extensive industry experience. After completing a City and Guilds Level 2 Dog Grooming Assistant Certificate, Level 3 Introductory Dog Grooming qualification, and an NPTC Diploma for Professional Dog Stylists at Chichester College, Bekki has built a reputation for delivering high-quality, tailored grooming services. Our studio is equipped with state-of-the-art, electric-lift equipment to ensure pet safety, and we prioritise hand-drying over cage dryers to enhance comfort. All products used are natural, and we diffuse lavender essential oil to create a calming environment.

Every dog receives an 8-point health check during grooming, covering eyes, ears, teeth, nails, and skin condition. We specialise in full grooms, bathing, scissoring, trimming, and nail clipping, with a focus on adapting styles to individual breeds and lifestyles. Our spacious pens with wipe-clean beds allow dogs to rest comfortably during sessions. Bekki's expertise extends to handling nervous or hyperactive dogs, ensuring a stress-free experience. As a member of the British Dog Groomers Association and trained in pet first aid, we combine professionalism with genuine care. Our commitment to quality and customer satisfaction is reflected in testimonials praising our patience, creativity, and exceptional results.
Services
Full Groom Bathing Nail Trimming Ear Cleaning Scissoring & Trimming
Highlights and features
  • Fully qualified and insured groomers with City and Guilds certifications
  • 8-point health check included in every grooming session
  • Natural products and lavender essential oil for a calming atmosphere
  • Spacious pens and hand-drying to prioritise pet comfort
  • Specialist handling of nervous or hyperactive dogs
Associations and certifications
  • British Dog Groomers Association
  • NPTC Diploma for Professional Dog Stylists
What people say
Patient and professional Superb cut Calmed hyperactive dog Creative styling Stress-free experience
Services
Full Groom
Our full grooming service includes bathing, brushing, clipping, trimming, nail clipping, ear cleaning, and hygiene area clipping. We use natural shampoos tailored to your dog's coat type and diffuse lavender oil for relaxation. Each session includes an 8-point health check to monitor your pet's wellbeing.
Bathing
Two-stage bathing with luxury natural shampoos and conditioning sprays ensures a clean, healthy coat. We select products based on your dog's specific skin and coat needs, avoiding cage dryers in favour of hand-drying for comfort and safety during the process.
Nail Trimming
Professional nail trimming prevents overgrowth-related pain and mobility issues. This service is included in full grooms or available as a standalone appointment with no waiting time required for quick, efficient care.
Ear Cleaning
Thorough ear cleaning and plucking (when necessary) helps prevent infections. This service forms part of our 8-point health check, ensuring your dog's ears are clean and free from abnormalities during every visit.
Scissoring & Trimming
Precision scissoring and trimming refine your dog's appearance after clipping. We adapt styles to suit crossbreeds' lifestyles while maintaining traditional cuts for pedigrees, ensuring both aesthetic appeal and practical comfort for family pets.
People
Bekki
Owner/Dog Groomer
Bekki is a fully qualified dog groomer with City and Guilds certifications and an NPTC Diploma. She trained at Chichester College and has extensive experience handling all breeds, including nervous or hyperactive dogs, ensuring a calm, professional grooming experience.
Questions
What services does Tails Never Fails offer?
We provide full grooms, bathing, scissoring, trimming, nail clipping, and ear cleaning. All services include an 8-point health check and use natural products in a calming environment.
What is included in the 8-point health check?
Our health check examines eyes, ears, teeth, gums, pads, nails, hygiene areas, and checks for skin abnormalities like lumps or bumps during grooming.
Do you serve areas outside Bramley?
Yes, we serve villages across Surrey and West Sussex including Abinger, Albury, Cranleigh, Dunsfold, and Rudgwick. See our full service area list for details.
Are natural products used for grooming?
Yes, we exclusively use natural shampoos and conditioning sprays tailored to your dog's coat type, with lavender essential oil diffusion for a calming atmosphere.
Can you handle nervous or difficult dogs?
Yes, we specialise in handling nervous or hyperactive dogs with patience and professional techniques, ensuring a stress-free experience while maintaining safety and comfort.