Helping You Create The Home You Deserve
At Starglaze, we pride ourselves on being a trusted and reputable business, dedicated to providing top-quality products and exceptional customer service. With over 50 years of experience, we have established a strong reputation in the industry, earning the trust of our customers and the respect of our peers.
Our Services
At Starglaze, we offer a comprehensive range of services to help you enhance the value, security, and energy efficiency of your property. Our dedicated team of experts will work closely with you to ensure that your new windows, doors, and conservatories meet your unique needs and preferences. From design to installation, we take care of every step of the process to ensure a seamless and stress-free experience.
Our Products
Our extensive range of products includes:
- Windows: uPVC, casement, tilt and turn, vertical sliding sash, flush sash, styleline, seamless sash, and Residence 9 windows.
- Doors: uPVC, composite, gripcore, uPVC French doors, uPVC patio doors, stable doors, flush doors, styleline doors, and aluminium doors.
- Conservatories: classic, aluminium, and orangeries.
- Roofline: roofing options, interactive roof designer, and roofline composite cladding.
Why Choose Us?
At Starglaze, we pride ourselves on our:
- Expert Design: Our team of experts will work closely with you to design a product that meets your unique needs and preferences.
- High-Quality Materials: We use only the finest materials to ensure our products exceed industry standards.
- Exceptional Customer Service: Our dedicated team is committed to providing exceptional customer service to ensure your satisfaction.
- Price Match Guarantee: We won't be beaten on price, so you can be confident in your purchase.
- Flexible Payment Options: We offer flexible payment options to make your purchase more manageable.
- Generous Guarantees: We offer generous guarantees across our products to give you peace of mind.
Our Commitment
At Starglaze, we are committed to making a positive impact on the environment. We believe that sustainability is at the heart of everything we do, which is why we:
- Use recycled materials: We use recycled materials in our manufacturing process to reduce waste and minimize our carbon footprint.
- Lower carbon emissions: We strive to lower our carbon emissions through efficient manufacturing processes and sustainable practices.
- Promote energy efficiency: We provide products that help reduce energy consumption, making your home more energy-efficient and environmentally friendly.
Join the Starglaze Family
At Starglaze, we are proud to be a family-run business with over 50 years of experience. We believe in building strong relationships with our customers, and we're committed to helping you achieve your dream home.
Overall Quality and Performance
Starglaze Windows has received a mixed bag of reviews, with some customers extolling their virtues, while others have experienced issues with their services. On the positive side, several customers have praised the professionalism, expertise, and attention to detail of their installers, as well as the speed and efficiency of their work.
Frustrations and Disappointments
However, a few customers have reported frustrating experiences with delays, cancellations, and inconsistent workmanship. James Tilley, for instance, was left feeling frustrated after being told that his door installation would not go ahead at the last minute, despite having already booked time off and rearranged his schedule. Jackie Turner was similarly unhappy with the customer service she received after noticing some inconsistencies with the fitting of her windows.
Key Improvements
To address these issues, Starglaze Windows may want to consider improving their communication with customers, particularly in terms of keeping them informed of any changes or delays. They should also strive to maintain a consistent level of workmanship and attention to detail across all installations.
Praise for Certain Staff Members
Several customers have singled out individual staff members for praise, including Courtney, Oliver, and Collette. These team members have been commended for their patience, helpfulness, and expertise in resolving issues and delivering excellent customer service.
Conclusion
While Starglaze Windows has shown flashes of excellence, they must work to maintain a consistent level of quality and service across all aspects of their business.
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