Your Security is Our Priority
PPM Locksmiths is a locally owned and operated locksmith company that has been providing professional and personalized locksmith services to the Cardiff and surrounding areas for over 30 years. Our team of experienced and accredited locksmiths are dedicated to providing high-quality services that meet the highest standards of quality and efficiency.
Our Services
We offer a comprehensive range of locksmith services, including key cutting, car key replacement, safe opening, and installation of push button door locks. Our team is always available 24/7 to assist with any locksmith emergency, and we pride ourselves on our rapid response time, with most work completed on the initial visit. We do not charge a call-out fee, and our rates are always competitive.
Our Commitment
At PPM Locksmiths, we are committed to providing exceptional customer service and ensuring that our customers' properties remain secure. Our team of experts is fully insured, police, and DBS-checked, and we are MLA-approved locksmiths. We provide a 12-month guarantee on all parts used, and our boarding-up service is available if required.
Our Experience
With over 30 years of experience in the industry, our team has assisted clients from all walks of life. Our status as MLA-approved locksmiths, combined with our proven track record, makes us a trusted choice for all locksmith services. Whether you need a car key replaced, a safe opened, or a push button door lock installed, our team is always on hand to provide a professional and personalized service.
Why Choose Us?
At PPM Locksmiths, we pride ourselves on our competitive rates, rapid response time, and exceptional customer service. Our team is always available 24/7, and we do not charge a call-out fee. We provide a comprehensive range of locksmith services, and our experts are fully insured, police, and DBS-checked. With over 30 years of experience in the industry, we are a trusted and reliable choice for all locksmith services.
Overall Experience
The reviews provide a mixed bag of experiences with PPM Locksmiths, with some customers having excellent experiences and others facing issues.
Excellent Service and Value
Many customers praised the excellent service, swift response, and good value for money. They were impressed with the locksmiths' politeness, helpfulness, and professionalism. Some customers appreciated the prompt service, getting locks replaced, and keys cut quickly and efficiently.
Friendly and Helpful Staff
Several customers commended the friendly and helpful staff, mentioning specific names like Andrew and Phil, who provided excellent customer service. They appreciated the advice, guidance, and reassurance received from the staff.
Wide Range of Products and Services
Some customers appreciated the wide range of products and services offered, including key cutting, lock repair, and sales of locks and safes.
Rude and Whiny Staff
A few customers had negative experiences, citing rude and whiny staff who took it out on customers. One customer was charged an exorbitant price for a locker lock and accused the shop of being thieves.
Unhelpful and Unprofessional
Some customers felt that the locksmiths were not helpful and unprofessional, citing instances where they were told they needed a call-out service when they didn't.
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