The Natural First Choice for All Your Window and Door Needs
At Sidey, we pride ourselves on being Scotland's largest window and door manufacturer and installer, with a rich history spanning over 90 years. Our commitment to excellence, quality, and sustainability has earned us an unrivalled reputation in the industry. We're proud to serve homeowners, trade, new build, and social housing customers throughout Scotland with our high-quality, sustainable products.
Our Services
We offer a comprehensive range of services and products, carefully designed to meet the unique needs of each customer segment. For homeowners, we provide innovative, industry-leading windows, doors, and conservatories that not only enhance the aesthetic appeal of their properties but also provide exceptional energy efficiency and security. Our trade customers benefit from our supply-only solutions, featuring a wide range of window and door styles, as well as expert technical support. For new build and developers, we offer tailored window and door solutions, curtain walling, and offsite construction services that meet the highest standards of quality and sustainability. Finally, for local authorities and housing associations, we provide bespoke window and door solutions that address the specific needs of social housing residents.
Our Values
At Sidey, we're driven by a passion for excellence, quality, and sustainability. We're committed to continuous improvement, investing in the latest technology and training to ensure our products and services meet the highest standards. Our in-house manufacturing facility is dedicated to minimizing waste and reducing our carbon footprint, and we're proud to hold an average customer satisfaction rate of over 98%. Our expert team is always on hand to provide exceptional customer service, ensuring that our customers receive the best possible experience.
Our History
Established in 1932, Sidey has grown from humble beginnings to become the leading provider of high-quality windows and doors in Scotland. Over the years, we've remained committed to our core values of excellence, quality, and sustainability, investing in innovation, training, and customer service. Today, we're proud to be the natural first choice for homeowners, trade, new build, and social housing customers throughout Scotland.
Installation Issues and Damages
Several reviewers have reported issues with the installation process, including damages to their property. One reviewer mentioned that the installation damaged their floor, furniture, and door frames. Another reviewer reported that the installation team used their furniture as a ladder and left their house in a mess.
Quality of Products and Guarantee
Some reviewers have expressed disappointment with the quality of the products and the guarantee offered. One reviewer had to have their door replaced after only six years, and was told that the guarantee only starts from the date of the original installation, not from the date of the replacement. Another reviewer mentioned that their window unit blew after only five years, and was not covered under the guarantee.
Poor Customer Service
Reviewers have also reported poor customer service, including difficulty in getting someone to talk to and resolve issues. One reviewer mentioned that they were unable to get anyone to respond to their complaints about mould in their sunroom.
Praise for Installation Teams
On the other hand, some reviewers have praised the installation teams, describing them as professional, friendly, and efficient. One reviewer mentioned that the team left their house spotless, while another reviewer praised the team's hard work and professionalism.
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