Team C Express Logistics Ltd is a well-established company, based in Thetford, Norfolk, which has been providing top-notch delivery services since 1997. Our extensive range of guaranteed same day, overnight, and international delivery options cater to various needs, ensuring every customer receives the best possible solution for their parcels and pallets.
We are proud to be shareholders in APC Overnight, the United Kingdom's largest next day parcel delivery network, with more than 120 depots nationwide. In addition, we serve as licensees for the Fortec Distribution Network, the premium next day and economy pallet distribution service. With our strong partnerships, we can handle everything from documents to 1250kg pallets, delivering them to local, national, and European destinations.
Maintaining exceptional customer service is at the core of our business philosophy. We believe in fostering close relationships with our clients to ensure a long and successful partnership. Our dedicated team is committed to providing personalised attention that exceeds the service offered by high street carriers, making us the ideal choice for all your delivery needs.
Our Services
At Team C Express Logistics Ltd, we offer a comprehensive suite of services designed to meet the diverse needs of our clients in commerce, industry, and the media:
1. Same Day Delivery: We understand that sometimes, time is of the essence. Our same day delivery service ensures your parcels and pallets reach their destination promptly, without any delays.
2. Next Day Parcels: Our next day parcel service guarantees swift and secure delivery of your parcels by the following day, keeping your business running smoothly.
3. Next Day & Economy Pallets: Our next day and economy pallet services cater to larger shipments. We can transport pallets of various sizes and weights to your chosen destination efficiently.
4. International Delivery: We offer reliable and efficient international delivery services, connecting your business to the world and ensuring seamless cross-border shipments.
5. Sending a Parcel: We provide comprehensive support for sending parcels, from offering guidance on packaging and labelling to handling customs procedures for international shipments.
6. Network Operations: Our robust network operations enable us to manage and track your parcels and pallets efficiently, providing real-time updates and ensuring successful deliveries.
7. Pallet Definitions: Our pallet definitions section offers clarity on the various types of pallets available, ensuring you choose the right one for your shipment.
8. Pallet In Transit Liability Cover: We provide comprehensive liability cover for pallets in transit, giving you peace of mind and protecting your valuable goods.
9. Help & Support: Our dedicated help and support team is always on hand to answer any questions or concerns you may have about our services.
10. FAQs: Our extensive FAQ section addresses common queries and misconceptions, streamlining your experience and providing valuable insights.
By choosing Team C Express Logistics Ltd, you're not only selecting a reliable courier company, but also a dedicated partner committed to the growth and success of your business.
Team C Review Summary
Team C, a logistics company, has received a mix of feedback from their customers. Positive feedback includes praise for their customer service, delivery drivers, and support team. However, negative feedback has been given for issues with transparency in charges, delivery reliability, and communication.
Positive Feedback
- Customers have praised the customer service, highlighting the helpfulness and sense of humour of the staff.
- Delivery drivers have been commended for their reliability and customer service.
- The support team has been acknowledged for their assistance, particularly in resolving issues with shipping labels.
Negative Feedback
- Issues with transparency in charges have led to negative feedback, particularly when customers were fined for using their own packaging.
- Reliability of delivery has been questioned, with some customers experiencing missed deliveries and delays.
- Communication has been highlighted as an area for improvement, with customers expressing frustration over lack of information regarding delivery status and charges.
Be the first to review Team C Express Logistics.
Write a Review
