Business Details
15 Years
experience
Emergency
services
Your Trusted IT Partner in Leigh
Established in 2011 as a bedroom business, Express IT Group has grown into a trusted IT provider for SMEs across the North West. Our approach treats IT as a strategic partnership rather than a bolt-on service, combining technical expertise with personalized support. With ISO 9001 and 27001 certifications, Cyber Essentials accreditation, and Microsoft Solutions Partner status, we deliver enterprise-level IT solutions tailored to small businesses.Our team of tech specialists focuses on proactive support, cybersecurity implementation, and Microsoft 365 migration while maintaining rapid response times and 24/7 availability. We serve diverse sectors including manufacturing, healthcare, and professional services, prioritizing client retention through consistent service quality and technical excellence.
Services
IT Support
IT Security
Cloud Solutions
Microsoft 365
Business Continuity
Cyber Awareness Training
Hosted Voice
Connectivity
Disaster Recovery
Consultancy
Details
- Year established: 2011
Highlights and features
- 24/7 IT support with rapid response times for critical issues
- ISO 9001 and 27001 certified quality management systems
- Specialist Microsoft 365 implementation and migration expertise
- Cyber Essentials certified security framework implementation
- Local North West team with 13+ years' experience supporting SMEs
Associations and certifications
- ISO 9001:2015
- ISO 27001:2013
- Cyber Essentials
- Microsoft Solutions Partner
What people say
Friendly, patient, and professional
Rapid response and excellent customer care
Thoroughly recommended
No job is too small
Fantastic service
Services
IT Support
Our managed IT support packages provide comprehensive technical assistance through multiple channels including phone, portal, and onsite visits. We handle everything from routine maintenance to urgent system failures with rapid response times. Our proactive monitoring systems identify potential issues before they impact operations, ensuring maximum uptime for your business.
IT Security
We implement robust security frameworks to protect against the 30,000+ daily cyber attacks targeting SMEs. Our services include threat detection, vulnerability assessments, and incident response planning. With Cyber Essentials certification and ISO 27001 compliance, we ensure your business meets industry security standards while protecting sensitive data.
Microsoft 365
We help businesses maximize Microsoft 365's capabilities through seamless migrations and implementation of security features. Our experts configure multi-factor authentication, data loss prevention, and secure collaboration tools. We ensure your team can work efficiently across devices while maintaining enterprise-grade security and compliance.
Business Continuity
Our business continuity solutions protect against operational disruptions through comprehensive backup systems and recovery plans. We implement cloud backup solutions that ensure rapid recovery from software failures or ransomware attacks. Our plans include regular testing and updates to maintain resilience against evolving threats.
Connectivity
We provide high-speed business broadband and advanced telephony systems to ensure reliable connectivity. Our solutions include leased lines, VoIP systems, and Microsoft Teams integration. We optimize network performance to support hybrid working environments while maintaining secure and stable connections for business operations.
People
Adam Vause
Managing Director
Founder and MD with over 13 years' experience in IT services. Passionate about delivering practical technology solutions that drive business growth while maintaining strict security standards.
Adam Clowes
Operations Director
Oversees day-to-day operations with focus on service delivery excellence. Brings structured management approach to ensure consistent quality across all client engagements.
Darren Tipple
Customer Success Manager
Manages client relationships with emphasis on long-term satisfaction. Ensures technical solutions align with evolving business requirements while maintaining high service standards.
Kay Johnson
Head of Finance
Responsible for financial management and business sustainability. Ensures transparent pricing structures while maintaining investment in technical capabilities and service innovation.
Questions
What IT services do you specialize in for SMEs?
We provide comprehensive IT support including managed services, cybersecurity implementation, Microsoft 365 migration, cloud solutions, and business continuity planning tailored specifically for SME requirements.
How do you ensure business continuity during cyber attacks?
We implement multi-layered security frameworks combined with regular backups and disaster recovery plans. Our systems include ransomware protection and rapid recovery protocols to minimize business disruption.
Can you help with Microsoft 365 implementation?
Yes, we specialize in Microsoft 365 migrations and optimization. Our experts configure security features, ensure compliance, and provide training to maximize productivity across your organization.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 emergency support with rapid response times for critical issues. Our systems monitor client environments continuously to detect and resolve problems proactively.
How do you ensure data security compliance?
We maintain ISO 27001 certification and Cyber Essentials accreditation. Our security implementations follow industry best practices and include regular audits to ensure ongoing compliance with data protection regulations.
What areas do you serve in the North West?
We serve businesses across Greater Manchester, Merseyside, Cheshire, Lancashire, and Yorkshire regions, supporting clients from Leigh to Manchester and all areas in between.
