Rawlings Surfacing Ltd is a reputable groundwork construction company based in Walsall, West Midlands. With over 21 years of experience in the industry, we specialize in delivering high-quality groundworks and paving solutions for both residential and commercial clients. Our team of skilled groundworkers and bricklayers are dedicated to providing exceptional craftsmanship and unparalleled customer service.
Resin-Bound Paving
As a recognized leader in resin-bound paving, we utilize this innovative technology to create durable and aesthetically pleasing surfaces for various applications. Our resin-bound paving solutions offer exceptional durability, longevity, and resistance to drainage issues.
Other Services
Our comprehensive range of services include:
- Block paving
- Tarmac surfacing
- Brickwork laying
- Ground drainage installation
- Landscaping and more
Quality and Guarantee
At Rawlings Surfacing Ltd, we prioritize quality and customer satisfaction. Our services are backed by a comprehensive 10-year guarantee, reflecting our confidence in the workmanship of our highly skilled team. We also offer free quotations and transparent pricing, ensuring complete transparency throughout the process.
Health and Safety
We take health and safety seriously and adhere to the highest industry standards. Our team is fully trained in all relevant safety measures and uses only the safest materials and equipment.
Customer Focus
Customer satisfaction is our top priority. Our team of experienced professionals listens attentively to your needs and works closely with you to develop a tailored solution that meets your specific requirements. We are committed to providing personalized attention and ensuring your complete satisfaction throughout the entire process.
Conclusion
Rawlings Surfacing Ltd is a trusted and reliable groundwork contractor in the West Midlands. Our commitment to quality, customer service, and health and safety has earned us a reputation for excellence in the industry. If you need professional and dependable groundwork services, look no further than Rawlings Surfacing Ltd.
Summary of Reviews
The reviews of the service provided by the company are predominantly negative, with two customers expressing their dissatisfaction with the experience.
Poor Communication
Author Pauline Williams, who rated the service one star, reported a poor experience with the company. After being asked to send her details, she was told that someone would visit on Monday or Tuesday evening for a quote. However, the visit never happened, and there was no communication from the company to inform her of the cancellation or delay. She expressed frustration that if the company was too busy, they could have at least called or messaged her, which would have taken only a minute. As a result, the company lost out on potential work.
Missed Appointment
Similarly, Simon & Cheryl Cope, who also rated the service one star, reported that the company did not turn up for a scheduled quote. Although the initial phone interaction was polite and professional, the failure to appear for the appointment left them disappointed and unhappy with the service.
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